Store contact information
|SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Entirely Pets is one of our valued partner stores and you can contact them by:|
|Customer service:||800 306 7910|
|Customer Service Emailemail@example.com|
|Entirely Pets |
34501 7th St.
Union City, CA 94587
Payment methods accepted
Sales tax Sales tax applied in this state (USA only)
||If you order by
||It should arrive in
||5-10 business days
Returns may be made within 4 weeks of purchase. Any newly packaged, unopened product may be returned. A refund for the order amount minus the shippping charge will be given upon return of items. RESTOCKING FEES
of up to 20% may apply, depending on the item.
Please call us at 1-800-889-8967 to obtain return authorization before returning any product. Please have your EntirelyPets Order number ready when you call.
We do not accept any refunds on size substitutions on articles of clothing (pet costumes, t-shirts, etc). All purchases of clothing are final.
We recommend sending returns to us in a secure box and by UPS or insured receipt for your protection. A copy of your packing slip in the box and your issued RMA number on the copy of your packing slip will expedite the processing of the refund, which generally takes 24-48 hours upon receipt of the return.