• Store Info
  • Shipping Info
  • Return Policy
 
Shipping method If you order by It should arrive in
Standard Shipping
Continental US
Any time 6-10 business days
Alaska
Any time 6-10 business days
Canada
Any time 6-10 business days
Hawaii
Any time 6-10 business days
Puerto Rico
Any time 6-10 business days
Shipping Information
Standard Shipping
Next Day Shipping
2 Day Shipping
Express Shipping
Saturday Shipping
PO Boxes Shipping
Super Saver Shipping
3 Day Shipping


Standard Shipping Tables for Leaps and Bounds

Standard Delivery: 6-10 business days Shipped via US Postal Service or UPS
Canada: Standard Delivery: 6-10 business days Shipped via UPS Standard
Hawaii: Standard Delivery: 6-10 business days Shipped via US Postal Service or UPS
Puerto Rico: Standard Delivery: 6-10 business days Shipped via US Postal Service or UPS
Alaska: Standard Delivery: 6-10 business days Shipped via US Postal Service or UPS


Basic delivery time and rates
Orders should arrive in 6-10 business days.
Order Total Shipping Charge
$0.00 - $15.00 $5.75
$15.01 - $35.00 $7.75
$35.01 - $50.00 $9.75
$50.01 - $75.00 $11.75
$75.01 - $100.00 $13.75
$100.01 - $150.00 $15.75
$150.01 - $200.00 $18.75
$200.01 and up $19.95

To APO/FPO, American Samoa, Asia, Europe, Federated States of Micronesia, Guam, International, Marshall Islands, Northern Mariana Islands, Palau and Virgin Islands (U.S.)
Shipping to this location is Not Available from this merchant.

To Canada
Orders should arrive in 6-10 business days.
Order Total Shipping Charge
$0.00 - $15.00 $12.75
$15.01 - $35.00 $14.75
$35.01 - $50.00 $16.75
$50.01 - $75.00 $18.75
$75.01 - $100.00 $20.75
$100.01 - $150.00 $22.75
$150.01 - $200.00 $25.75
$200.01 and up $26.95

To Alaska, Hawaii and Puerto Rico
Orders should arrive in 6-10 business days.
Order Total Shipping Charge
$0.00 - $15.00 $20.75
$15.01 - $35.00 $22.75
$35.01 - $50.00 $24.75
$50.01 - $75.00 $26.75
$75.01 - $100.00 $28.75
$100.01 - $150.00 $30.75
$150.01 - $200.00 $33.75
$200.01 and up $35.95


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Next Day Shipping Tables for Leaps and Bounds

Basic delivery time and rates
Next Day Shipping not available.


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2 Day Shipping Tables for Leaps and Bounds

Basic delivery time and rates
2 Day Shipping not available.


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Express Shipping Tables for Leaps and Bounds

Basic delivery time and rates
Express Shipping not available.


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Saturday Shipping Tables for Leaps and Bounds

Basic delivery time and rates
Saturday Shipping not available.


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PO Boxes Shipping Tables for Leaps and Bounds

Basic delivery time and rates
PO Box Shipping not available.


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Super Saver Shipping Tables for Leaps and Bounds

Basic delivery time and rates
Super Saver Shipping not available.


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3 Day Shipping Tables for Leaps and Bounds

Basic delivery time and rates
3 Day Shipping not available.


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Return Policy
Return for a Refund
If you would like to return an item for a refund of the purchase price, you may do so at anytime. For your protection, ship the item and the packing slip (or our PDF Return/Exchange Form) via insured parcel post, UPS or Federal Express Ground to:

One Step Ahead/Leaps and Bounds
Attn: Returns Dept.
75 Albrecht Drive
Lake Bluff, IL 60044

Please Note: Postage, handling and return shipping charges are not refundable. Personalized items may not be returned, unless the item is defective.

Return for Exchange
We offer Easy Exchanges! Just contact us and we'll immediately place a credit card order for your requested replacement and we'll pay the shipping to send your replacement item. We'll also email you shipping instructions, so you can return the original item at our expense for a refund of the purchase price. (Easy Exchange does not apply to drop shipped items.)

If you would rather not place an Easy Exchange, you may still return your original item for an exchange. For your protection, ship the original item and the packing slip or our PDF Return/Exchange Form via insured parcel post, UPS or Federal Express Ground to:

One Step Ahead/Leaps and Bounds
Attn: Returns Dept.
75 Albrecht Drive
Lake Bluff, IL 60044

Please Note: We'll pay to ship your replacement item; however, your return shipping charges are not refundable. Personalized items may not be returned, unless the item is defective.

If you would like to place an Easy Exchange or require further assistance, please email our Customer Service Department at questions@onestepahead.com or call:
One Step Ahead: 1-800-950-5120
Leaps and Bounds: 1-888-203-2265
(Monday to Friday 7 AM to 7 PM CST)

Shopping Guarantee
Please contact the Merchant for this information:'

Mailing Address:
Leaps and Bounds
P.O. Box 517
Lake Bluff, IL 60044   United States

Customer Service Toll Free (US Only)   (800) 477-2189
Customer Service Toll Free (US Only)   (888) 203-2265