We want you to be entirely satisfied with the purchase you make at Little Zen Minds. If you're not happy we welcome your return or exchange within 30 days of the original order date as long as the following criteria are met: ,,The toy(s) were purchased from Little Zen Minds online toy store. ,The toy(s) is new and unused with no signs of wear or use. ,Any dolls or stuffed animals have all the original tags attached. ,,,THE RETURN/EXCHANGE PROCESS ,,1. SEND US YOUR RETURN ,,For your protection and to help ensure you get a full refund, we recommend the following: ,Use the original packaging materials and box,,Include original invoice ,,Send your return to using USPS:,,,Little Zen Minds L.L.C. ,Attn: RETURNS ,P.O. BOX 481, Batavia, IL 60510,,,2. GET A REFUND OR STORE CREDIT ,,,Upon receipt and inspection Little Zen Minds will issue a refund of the purchase price paid less any coupons, discounts, shipping charges The original purchasing credit card is issued a refund within 5 business days of receipt of product(s). It typically takes 1-5 additional business days for the refund to post or appear on a credit card statement. ,,Items received as gifts are eligible for store credit or item exchange. Please include email address because we send the store coupon code via email. ,Shipping charges are not refundable unless there was an error on our part. ,,Refused shipments/orders will be assessed a 10% restocking fee, the cost of return shipping, or both at the discretion of Little Zen Minds Toys. The assessment will be deducted from the refund amount. ,
Your shop consultant is MICHAEL BAHR
