Massage-Tools.com is an authorized dealer for all the products we carry. Manufacturer warranties are in full effect.
If yor order was damaged in transit, you must notify us immediately. Keep all boxes as you may be required to present these items to the shipping company. Once the damage has been verified, we will ship you a replacement free of charge with a return label for the damaged unit.
30 Day Satisfaction Guarantee: (non-defective merchandise)
Most products may be returned within 30 Days. Customer is responsible for return shipping and securely packaging the product with original packaging in new, resalable condition. We recommend you insure the product for your protection.
Portable Massage Tables - full refund
Portable Massage Chairs - full refund
Electric Massagers - 15% restocking fee
Hand-Held Massagers - 15% restocking fee
Hot Towel Cabis - 20% restocking fee
iJoy Ottomans - 20% restocking fee
iJoy Massage Recliners - No Returns
Sationary Massage Tables - No Returns
Electric Lift Massage Tables - No Returns
Multi-Function Facial Machines - No Returns
You must obtain a return authorization from Customer Service before sending items back.
Upon receipt of the returned merchandise, you will be refunded the original purchase price, less the restocking fee. Original shipping & handling fees are non-refundable.
Please contact the Merchant for this information:'
5910 Sea Lion Place
US, CA 92010 United States
|Customer Service Toll Free (US Only)