Customer Service
Gift Warehouse.com
302 Ridge St.
Claxton, GA 30417

If your order qualified for free* shipping then you will be credited for the actual amount of the merchandise less shipping cost paid by Gift Warehouse to ship your item.

All returns must be in new and resalable condition with the exception of defective warrantied merchandise. Returns require a Return Authorization Number (RA). The item must be received within 30 days of the issuance of the RA number. Items without a RA number will be refused.

*If free shipping is included on any orders then actual shipping costs are incurred are deducted from your return total if a return of the item is needed. For example if an item is purchased for $75.00 with free shipping and a return is needed, the return would be $75.00 less $7.50 (or actual shipping cost) with the total return credit of $67.50.

Please allow 7-10 days for the credit to be issued and also please keep in mind that we do not charge a restocking fee. We only credit the amount of the merchandise less our cost incurred in shipping the item to you or the amount you were charged for shipping (whichever is greater). (If you received free shipping with your order the free shipping is only free when the order is completed and over the limit specified. If your return brings your total under this limit then the shipping is charged at our actual shipping cost to you).