"I have not received this item yet." Date: 5/28/09
"Couldn't confirm the color of the shelf with customer service because they couldn't find the order. Later, they did confirm the requested color information. And when they shipped that ####er, it was here before the email notifying me of the shipment!" Date: 5/27/09
"It was very hard to get through to customer service and when I finally did I was told the item was discontinued and would not be sent. They never took any steps to notify me of this themselves. I would never use them again." Date: 5/15/09
"Item was backordered but not represented as such on their site, plus they now say it's discontinued when it's not. However, timeliness of communication was good." Date: 5/10/09
"Item arrived fairly quickly, after a brief delay from the manufacturer, which was not the retailer's fault. May be purchasing again soon." Date: 4/6/09
