You can return most items sold by Plain Paper Box if returned within 15 days from the ship date. To qualify,
simply send your item you are returning to the following address:
Plain Paper Box
Attn: Returns Dept.
4616 W. Sahara Ave.
Las Vegas, NV 89102
We must receive your item back within 30 days of when we originally shipped it to you. Please
allow us 3-5 days from the time we receive your item to process your return.
For your protection, we suggest all returns be sent back by a traceable carrier.
must pay all costs related to return shipping due to buyer's remorse or incorrect ordering.
Paper Box will cover return shipping charges for damaged/defective items and incorrect shipments.
Shipping premiums paid for expedited shipping cannot be refunded. Since we cannot
refund more than the purchase price of the item, all return shipments that Plain Paper Box
is responsible for must be pre-approved through our returns department.
After receiving and
inspecting the returned merchandise, we will reimburse your credit card for the purchase price
of the item, less the return shipping fee if applicable. We will issue a credit to the same credit
card used to make the purchase.
We will not accept any returns for items that have visible marks of wear caused by the customer.
Any returns that have visible marks of wear caused by the customer will be rejected and the
customer will bear responsibility for claiming the item(s) from our warehouse.
Please make sure to include a brief statement of what was wrong with your order and what you
would like us to do.
If you would like to return the item, please indicate that.
If you have additional comments or questions, we can be reached by phone at (818) 275-4357 or
by email at email@example.com.