Mocha Textured Dupioni Silk Curtains

REFUNDS & RETURN POLICY We are proud of our Halfpricedrapes.com products and want you to be perfectly satisfied with your purchase. Solid Silk Drapes & Curtains: Please note all solid silk drapes are custom made and hence cannot be returned unless they are defected and we are unable to resolve the defects to industry accepted standards. Please note color of the drapes can vary from monitor to monitor, and actual fabric may be of different shades as Silk is a natural fabric and each dye lot differs. We do provide fabric swatches for most of our fabrics , hence if possible please do purchase the swatches.Please ensure you order correct color and again please note in most cases the actual curtain color shade may be different than the swatch color within the industry acceptable standards. Custom Orders: All custom orders that is non standard sizes cannot be returned unless they have material defect. All Halfpricedrapes.com stock products are guaranteed. If you are not satisfied for any reason, we will gladly provide a full merchandise refund within 30 days of the receipt minus the shipping, handling, and duty charge. After 30 days, Halfpricedrapes.com will offer exchange up to 30 days. Returns are easy. You can return the merchandise through the mail for a refund or replacement. You must call 1-866-413-7273 Ext 1 to obtain an RMA #.To make a return by mail, mail your product along with original invoice and "Return Authorization Form" that you received with your merchandise. Simply indicate the reason for return and the action to be taken, such as replacement or refund. Be sure to keep a copy for your records Send the package to: Half Price Drapes 203 A Rickenbacker Circle LIVERMORE, CA 94551 We will process your return and follow your instructions. You may use the shipping carrier most convenient for you. If you do not have your original invoice, please send a letter with your merchandise that includes the following information: Name Address Phone Number Order Number Item Description/Name Reason for Return Action to be taken upon return Return your package to the address listed above. If you have any questions please Email cs@halfpricedrapes.com