Store Info Store contact information
| West Elm is one of our valued partner stores and you can contact them by: |
| Customer service: | (888)922-4119 |
| Toll free (U.S. Only) | (888)922-4119 |
| Customer Service Email | customerservice@westelm.com |
Postal Address
| West Elm
3250 Van Ness Avenue
San Francisco, CA 94109
United States |
Sales tax Sales tax will be applied in the following locations:
CA, DC, FL, GA, IL, MA, MS, NC, NJ, NV, NY, OH, OK, PA, TN, TX, VA |
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
Any time |
5-7 business days |
Alaska |
Any time |
5-7 business days |
Hawaii |
Any time |
5-7 business days |
APO/FPO |
Any time |
10-15 business days |
Express Shipping |
Continental US |
12:00 PM PST |
3-4 business days |
Return Policy If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving the order for a full refund of the merchandise cost. After 30 days, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on final-sale merchandise, monogrammed/personalized items or on items damaged through normal wear and tear. We regret that we do not give price adjustments on previously purchased items. |
Your shop consultant is Market America
