OrkydPearls.com wants to ensure customer satisfaction. We offer a 30 day money back guarantee on all our fine pearl products. Your account will be credited within 10 business days once we have received and verified the merchandise. Purchases made from a credit card will only be refunded to the same card. First you must fill out the Return Authorization Form. Once the form is completed and approved, you will be sent an email with a Return Authorization Number. You can then return the merchandise to the return address listed below. The products must be returned with all their original documentation and packaging (including price tag), along with a sales receipt and the Return Authorization Number. Delivery charges are not refunded. Please click on the our email address to obtain a Return Authorization Form: returns@orkydpearls.com Return address: Toll Free: Customer Service Email: info@orkydpearls.com If you have any questions about these policies, contact us at info@orkydpearls.com or call us toll free at 1-800-WWORKYD or 1-800-996-7593.
30 day money back guarantee on all our fine pearl products. |