Get the right gear. At Divers Direct we will promptly exchange any new and unused merchandise for another color, size, style etc. Just return the original product to us, and we will incur the cost to send the replacement back to you (excludes international or rush charges). For all exchanges, please call 800-560-DIVE, to check product availability . All refunds will be credited to the original source of payment. If for some reason, you receive a defective item, we can only replace, exchange or provide a merchandise credit.