To return any merchandise, place it in its original carton and in original (new) condition. Send to:
Water Warehouse Returns Dept.
6950 51st Street
Kenosha WI 53144.

Fill out the back of the packing slip and include with return shipment. All returns must be pre-paid and insured.

If you have any questions, please contact our Customer Service Team at: CustomerService@waterwarehouse.com or call us at 800-574-7946.

Refusing delivery on any shipment that is not damaged will result in shipping and restocking fees. These will be deducted from the refund amount. Custom items are made to your specifications and therefore cannot be returned unless there is damage or a defect, in which case we will provide a replacement of the item ordered.

Note: Excluded items are opened paint or chemicals, dive boards, drilled reel systems and ALL custom orders.