Please call Customer Service at 1-800-374-1500 to initiate the return process.

Charges for shipping returned products back to us are your responsibility. We will exchange or refund your purchase, as you request. Please allow 21 business days from the date you return your package for your refund to be credited or your exchange to be completed.

Please fill out the return form on the back of the original invoice sent with your product and send it along with your return to the address below via USPS (be sure the package is insured for the full value), UPS or Federal Express. Packages must be insured and prepaid for delivery. In The Swim is not responsible for return shipment or if products are lost in transit of the return:

In The Swim
320 Industrial Drive
West Chicago, IL 60185
ATTN: RETURNS DEPT.