Prairie Corn Fireplace Screen

Simple Step-by-Step Returns Process 1. Contact the Customer Service Department to obtain an RA at 1-800-919-1904 - Press 2 or email customerservice@woodlanddirect.com. 2. Return the item(s) using the information on the RA that is emailed to you. Be sure to purchase shipping insurance, because you (the shipper) will be responsible for any damages incurred on the item's way back. 3. Email tracking information to customerservice@woodlanddirect.com. 4. Once the item has been delivered, check your email in about 14 business days for a credit or further information. Additional Information: 1. Our no-hassle return policy means all you have to do is send it back - no restocking fees and no hidden fees! 2. If not satisfied, you may return the merchandise within 30 days. 3. Defective or damaged merchandise will be replaced or refunded immediately. Defects or damage must be reported within 7 days. 4. Custom orders, due to their uniqueness, cannot be changed, canceled, or returned at any time.