Products sold by Wrapables are covered by our 30-day money back guarantee. Please note: bedding & pillows that have been used and/or washed may not be returned. A Return Merchandise Authorization (RMA) number issued by Wrapables must accompany all returns. To request for a return, please simply send us a return request by accessing this form. All returns must be shipped freight prepaid. If you are returning due to damage, defect or an incorrect product, a prepaid return label will be provided. For your security, please ship your return with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Wrapables is not responsible for items damaged or lost in transit. After receiving your Return Merchandise Authorization (RMA) Number, write your RMA number legibly on the return label or outside of the packaging box and return the item in its original packaging to: Wrapables Returns Department 39901 Eureka Drive Newark, CA 94560 RMA# (write your RMA number here)