Your satisfaction is most important to us. If for any reason you are not completely satisfied with your purchase from Online Sports, simply return it within 60 days and the product cost will be refunded in full. Please email returns@onlinesports.com, or call us at 800-856-2638 to request a return authorization number. We can only accept returned packages that have an RA# written clearly on the outside of the package - packages without an RA# can not be accepted. Please note that products need to be in their original packaging and can not be in used condition.
Special Orders
Customized Items, Special Orders, and items that have been installed or used are non-refundable. Items shipped by FREIGHT delivery may incur a 10% restocking fee.
Video/DVD Return Policy
If a video has not been opened you may return it to Online Sports within 60 days for a full refund. If the video has already been opened, we maintain the industry standard policy that it can be returned for an exchange of same title only. (This is so people do not copy the tape only to return it later, which would drive up prices for everyone!)