Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
Any time |
3-10 business days |
Next Day Shipping |
Continental US |
10:00 AM PST |
1-2 business days |
APO/FPO |
10:00 AM PST |
2-4 business days |
2 Day Shipping |
Continental US |
10:00 AM PST |
2-4 business days |
APO/FPO |
10:00 AM PST |
2-4 business days |
Return Policy How can I return a book?
We will gladly accept the return of any item you purchased in its original, unmarked and unused condition within 30 days of the shipment date. A full refund, less shipping charges, will be promptly issued to your credit card. A copy of the packing slip must accompany all returns, which is included with the purchase. If you do decide to return your purchase, please send the package by UPS, USPS insured, or any other method that provides insurance and tracking. You should retain the insurance and shipping receipt showing when and how you sent it until the credit appears on your charge card account.
Please send your returns to:
Book-DVD-CD-Services
Department RM
5055 West 79th Street
Indianapolis, IN 46208
Books cannot be returned directly to SHOP.COM.
Can I cancel my order?
Unfortunately, once you have placed an order, it cannot be cancelled. After you receive your order, you may return any unwanted items following the Return Policy.
I received a damaged item. What do I do?
We want you to be happy with your order. If you received an item that is defective or damaged, please notify us at customerservice@exquirofulfillment.com. Include your name, the order number, and as much information as you can about the damage. We will respond within 1-2 business days with instructions. |