SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Rocky Mountain Chocolate Factory, Inc. is one of our valued partner stores and you can contact them by:
We want you to be completely satisfied with your order. Please call our Customer Service team at 1-888-525-2462 if you have any concerns.
Store Rating
"everything about the order was great. Well, I didn't like the 'raspberry' carmels but everything else was fine." Date: 2/4/08
"Delivery was quick and on time, well persented." Date: 12/27/07
"The chocolate is awesome! My husband is very picky when it comes to chocolate, and he said this is the best he has ever had! We will definitely buy from them again!" Date: 4/14/07
"YES!!!with one exception, shipping was suppose to be free with an order $25.00 or more. It appears to me I was charged for shipping.." Date: 11/8/06
We want you to be completely satisfied with your order. Please call our Customer Service team at 1-888-525-2462 if you have any concerns.
Shopping Guarantee
Our guarantee is 100% satisfaction! Please contact our Customer Service team at 1-888-525-2462 if you have any concerns.
During the summer months (June through August) we do not ship on Friday. Orders received on Friday will be shipped the following Monday. This ensures our customers will receive their product in an acceptable manner.
