Wireless Emporium is happy to offer our exclusive EZ NO-HASSLE RETURN POLICY - If you are not happy with the product for ANY reason you may return the item for a full refund of the purchase price (minus shipping) within thirty (30) days of receipt. WARRANTY POLICY: Wireless Emporium stands behind the quality of our products with an iron-clad 100% Quality Assurance Guarantee. All products are warranted for 1 Yr. unless specified otherwise. For warranty replacements, simply ship the item back to Wireless Emporium at the address above, with a note stating the specific problem(s). Warranty replacements take approximately 1-2 weeks to process from the date of receipt. If Wireless Emporium is out-of-stock on the item, Wireless Emporium will replace it with an equivalent product or issue an in-store credit. Warranty does not cover abuse, neglect, or improper installation of product, or acts of nature. PLEASE NOTE: Installation of any of our products are at your own risk. Wireless Emporium is not liable for any damages caused by our products. Damage(s) due to what Wireless Emporium deems customer negligence is not covered under this warranty.