Our goal is to make sure you receive the best value of every purchase you make at RitzElectronics.com. We want to be your number one choice for cameras and photographic products.
Our unconditional guarantee:
If for any reason you are not completely satisfied with a product, simply return it within 30 days to RitzElectronics.com for a no hassle exchange or return. Damaged or defective merchandise can only be returned or exchanged through RitzElectronics.com.
RETURNS: No Hassle Return
We will replace or refund 100% of the purchase price by check or credit your credit card, at RitzElectronics.com, depending upon your original payment method. Please follow the instructions on your packing slip. The 100% refund will be given for purchases returned within 30 days and subject to the following requirements.
RETURN REQUIREMENTS:
· Exchanged/Returned products must be in brand new, mint condition.
· Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.
· Software must be unopened and in the original sealed packaging.
· Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.
· All Digital Equipment, Video Equipment and Wireless Telephone products must be returned within 10-days of receipt of purchase.
· Please note that the warranty card must not be filled out.
· SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE
Please refer to packing slip for return instructions and return address.
Items cannot be returned or exchanged at Ritz Camera Center Stores!
Returns must be received by RitzElectronics.com within 14 calendar days after notifying RitzElectronics.com of intent to return. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment.