Store Info Store contact information
| SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.ToysCamp.com is one of our valued partner stores and you can contact them by: |
| Customer service: | 973-989-7776 |
| Customer Service Email | toys@toyscamp.com |
| Web Site | www.toyscamp.com/ |
Postal Address
| ToysCamp.com
158 W Clinton St
Unit AA
Dover, NJ 07801
United States |
Sales tax Sales tax applied in this state (USA only)
NJ |
Special Offers - Due to warranty issues and manufacturer restrictions, we are not able to ship all products to all geographical locations. Below are some general guidelines. Please also check the product information pages for any other applicable item-specific shipping restrictions.
Toys, games, and video games can be shipped only to locations within the U.S., U.S. protectorates, and APO/FPO addresses. Please avoid using PO BOX shipping address for larger items. PO BOX address may delay your shipment. All PO BOX addresses will be shipped only via USPS mail. In most cases USPS mail is untrackable. We will unable to provide you tracking information on any package sent to PO BOX address. All APO/FPO and International shipment will be shipped via USPS.
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
1:00 AM PST |
3-7 business days |
Alaska |
2:00 PM PST |
3-9 business days |
Hawaii |
2:00 PM PST |
3-9 business days |
APO/FPO |
8:00 AM PST |
10-20 business days |
Express Shipping |
Continental US |
2:00 PM PST |
1-2 business days |
Alaska |
2:00 PM PST |
1-2 business days |
Hawaii |
2:00 PM PST |
1-2 business days |
Return Policy Customer satisfaction is our goal!. However, we will be happy to refund or exchange any item, if you are not happy with your purchase, within the timeframes and conditions mentioned below. Within 30 days of the receipt of your order, you may return any item in new condition, in its original carton or packaging with all parts. Goods must be unopened to receive a refund. If your order was sent via Free Shipping and you return the order, we will refund you full amount minus actual shipping cost for your shipment. We do not accept any returned if items is opened or used. Defective items will be exchanged for the exact same item only. Shipping charges will be refunded if we made an error with your order. Any item which is personalized or stuffed animals are not returnable unless toyscamp.com made an error on the order. To return an item, you must contact us , indicating the reason for your return along with the ToysCamp order number and date of purchase. Send package only after acknowledgement from Toyscamp.com whether item requires to send us back or not. If the order has been shipped but you have not yet received it, you can refuse the order upon delivery (it will save you a second shipping charge). Otherwise, wrap the package securely and send it to the address below. For your protection, we recommend that you use UPS/FedEx or Insured Parcel Post for shipment (a traceable shipping method to insure your package does not get lost). |
Your shop consultant is Sophie Valerio
