Store Info Store contact information
| SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.EntertainmentEarth.com is one of our valued partner stores and you can contact them by: |
| Customer service: | 818-255-0095 |
| Toll free (U.S. Only) | 800-370-2320 |
| Customer Service Email | cs@entertainmentearth.com |
| Web Site | www.EntertainmentEarth.com |
Postal Address

| EntertainmentEarth.com 12730 Raymer Street Ste. 1 North Hollywood, CA 91605 United States |
Sales tax Sales tax applied in this state (USA only)
CA |
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Super Saver Shipping |
Continental US |
Any time |
7-12 business days |
Standard Shipping |
Continental US |
Any time |
5-8 business days |
Canada |
Any time |
9-14 business days |
International |
Any time |
9-14 business days |
Express Shipping |
Continental US |
12:00 PM PST |
2-4 business days |
Canada |
10:00 AM PST |
6-10 business days |
International |
10:00 AM PST |
6-10 business days |
Return Policy We guarantee 100% satisfaction with our products and offer a 90-Day Hassle-Free Return Policy. Orders are carefully inspected for quality, assortment and proper packaging prior to shipment. If for any reason you are not delighted with the order you receive, you are welcome to return most unused/unopened items within 90 days for a full refund or replacement. Since Entertainment Earth deals with popular collectibles, some merchandise may sell out. If so, we may not be able to send a replacement and will give you a refund instead.
If you have eligible products to return, you can use our easy-to-use online Returns Department to obtain an RMA Number or call our friendly client services department at 800-320-2730. Returns cannot be processed without a valid Return Merchandise Authorization (RMA) Number.
Products must be returned in their entirety (no partial cases) in the original condition and packaging (items sent to you in mint condition must be returned in mint condition), in saleable condition, without missing parts, and with the invoice (either original or a copy). Shipping and handling charges will not be refunded unless products are damaged when you receive them.
Detailed instructions on how to return merchandise can be found on the reverse side of your Invoice in each shipment.
Click here for our online Returns Department. |