Cancelleations You may cancel your order by informing us of this in writing any time up to seven days from the day after the day of delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 30 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. Returned goods are to be accompanied by a note showing your name, the date of order and the order number, and should be forwarded to our Customer Service Representatives at the address below. If you do not pay for the goods to be returned to us, a deduction will be made from your refund to cover our costs for collecting the goods. Returns Policy CD WOW! wants you to be happy every time you shop with us. So, in addition to your automatic right of cancellation, we have a "total satisfaction" guarantee. This means that if you are unhappy with your purchase for any reason you have the option of returning it to us in good condition within 30 days. We will then issue a full refund for the price of the item less a nominal charge of £1.50 which covers our costs for posting the item back to our Hong Kong warehouse. We will also be happy to refund the purchase price in full if the return results either from an error made by us or from a defective item. To make a return, please give the reason for the return and wrap the package securely. Then send it to Customer Service Representatives at the address below: CD WOW! Customer Service Centre Suite 2a Gregories Court Gregories Road Beaconsfield Bucks HP9 1HQ GB Phone: 0870 350 0899 (GB) + 44 (0) 870 350 0899 (International) Fax: 0870 350 0925 (GB) + 44 (0) 870 350 0925 (International) Email: help@cd-wow.com