Store Info Store contact information
| SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Hammacher Schlemmer is one of our valued partner stores and you can contact them by: |
| Customer service: | (800) 233-4800 |
| Toll free (U.S. Only) | (800) 321-1484 |
| Customer Service Email | customerservice@hammacher.com |
| Web Site | www.hammacher.com |
Postal Address
| Hammacher Schlemmer
9180 Le Saint Drive
Fairfield, OH 45014
United States |
Sales tax Sales tax will be applied in the following locations:
IL, NY, OH |
Special Offers - For Premium and Express Shipping:
Orders over 15 lbs. that are shipped Premium or Express will incur additional delivery charges.
Premium
Items shipped via premium delivery usually take 2 to 3 business days to arrive at their destination once they've been shipped. Orders received on weekends or holidays will ship on the next business day.
Premium delivery is not available for orders shipped to Canadian or International addresses.
Express
Items shipped via express delivery usually take 1 to 2 business days to arrive at their destination once they've been shipped. Orders received on weekends or holidays will ship on the next business day.
Express delivery is not available for orders shipped to Canadian International addresses. Oversized Items
Oversized items scheduled for expedited delivery (Premium or Express) may incur additional shipping and services charges because of their unusual size. Please call 1-800-321-1484 for an estimate of S&S charges. International callers, please call 1-513-860-3397. Factory Direct Items
If an item is marked with a Factory Direct icon, it is shipped directly from the manufacturer. Delivery time and charges on these items may vary and Premium or Express Delivery is not available. For more information on time and charges, email us at customerservice@hammacher.com or call 1-800-321-1484 and mention the product name and item number. International callers, please call 1-513-860-3397.
- Please allow 4 weeks for delivery of personalized products.
Shipping Info
| Shipping method |
If you order by |
It should arrive in |
Standard Shipping |
Continental US |
12:00 PM PST |
3-7 business days |
Canada |
12:00 PM PST |
7-11 business days |
APO/FPO |
12:00 PM PST |
10-20 business days |
Express Shipping |
Alaska |
12:00 PM PST |
3-4 business days |
Hawaii |
12:00 PM PST |
3-4 business days |
Puerto Rico |
12:00 PM PST |
3-5 business days |
APO/FPO |
12:00 PM PST |
5-6 business days |
Return Policy Items that we sell are guaranteed for their normal life under standard, non-commercial use. Should any product fail to meet your expectations, simply return it with proof of purchase. We will replace it, refund the purchase price or credit your credit card, depending upon your original payment method. |
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