Since your satisfaction is a priority we know it is sometimes necessary to exchange or return an item. You may return your purchase within 30 days of purchase for a refund or replacement. To process a return, please follow the steps below: Complete the return section on your order's packing slip. Secure merchandise in original packaging if available and enclose the completed return form. Return merchandise in "as new" condition by pre-paid mail. You will receive your credit within 7-10 business days. Shipping charges are not refundable.