Store contact information
|SHOP.COM is your advocate and stands behind every purchase you make through our universal shopping cart, so you can shop in complete confidence.Metro Kitchen is one of our valued partner stores and you can contact them by:|
|Toll free (U.S. Only)||8888929911|
|Customer Service Emailemail@example.com|
|Metro Kitchen |
4041A Kingston Ct.
Marietta, GA 30067
Payment methods accepted
Sales tax Sales tax applied in this state (USA only)
||If you order by
||It should arrive in
||1-2 business days
Items purchased from MetroKitchen can be returned or exchanged if they are in new and unused condition within 30 days of receipt (Returns on purchases made during the holiday season, from November to December, must made before 2/15/2014). Only items in new and unused condition and in the original, manufacturer package will be accepted for exchange or refund. Items that MetroKitchen considers to be used will not be accepted for returns, even if they have been used only once and then washed. Sale page items are not returnable.
NOTE: If you're an early holiday shopper, don't worry! MetroKitchen has extended its normal 30 day return time frame for the holidays. Any items purchased between 11/1/13 and 12/24/13 can be returned as late as 2/15/2014, following the guidelines below. PLEASE NOTE: Sale items listed on the sale page are not returnable for any reason.
If your order qualified for free shipping and you want to return an item or items, you will be credited back the cost of the item(s) less how much it actually cost MetroKitchen to ship the item(s) to you.
If your item came with a free Gift Card, it will be automatically cancelled. Or, if it is used prior to the return, you will be charged for the full amount of the gift card. If you receive an actual free gift, the gift must also be returned in new, unused condition to receive the full refund, except as noted above on shipping costs.
Please send the item(s) you want to return by a shipping method that is insured and traceable to the address below. Please pack returns, when possible, in their original MetroKitchen outer carton or other sturdy outer carton to ensure returned product arrives in good condition.
4041-A Kingston Court
Marietta, GA 30067
Items that are not in new and unused condition and in the original manufacturer package will NOT be accepted for refund or exchange.
NOTE: Please allow up to ten business days for processing of holiday exchanges or returns. Returns are processed within three to five business days during non-holiday periods.