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The Company
The Company

SHOP.COM is a fast growing, global company based in Monterey, California, with offices in Pasadena, California, New York City and London, England. The company operates dynamic e-commerce sites currently operating in the United States, United Kingdom and Canada. The market leader in multi-merchant, multi-category, virtual-inventory online marketplaces, SHOP.COM is supported by well over a thousand retailers and e-tailers in both well-known and specialty niche product segments. Created specifically to help merchants more efficiently reach buyers on the Web, SHOP.COM attracts millions of unique users each week by organizing millions of products from thousands of stores and brands in a single location with a uniform navigational experience, allowing consumers to shop across them all – from start to finish – with OneCart® and one personal password-protected account.

With the consumer experience first and foremost in the minds of each of our passionate employees, the "backbone" of SHOP.COM is proprietary technology. Our patented universal shopping cart, OneCart®, is the centerpiece of the Advanced Merchant Operating System (AMOS). AMOS is a vastly scaleable and extremely robust e-commerce platform that supports a suite of unique multi-merchant features that consumers appreciate and no other site can offer, including Gift Registries, eGifts, and Save For Later functionality. AMOS also supports popular features that may be available elsewhere but are considerably more useful to consumers on SHOP.COM, such as Order History, Date Reminder, and Address Book.

Innovation is at the core of the SHOP.COM culture, not just in our technical solutions but in the way we encourage our team to think about business practices, sales and marketing strategies, and most importantly serving our customers. SHOP.COM is able to delight consumers with multi-merchant features and functionality because multiple merchants – hundreds of them – have chosen to participate in the marketplace. SHOP.COM has pioneered and offers the most merchant-friendly marketing model on the Web – cost-per-order (CPO). For each order merchants receive from SHOP.COM, they pay a pre-negotiated commission that, by definition, is fully predictable and typically less than what they spend on other marketing and customer acquisition efforts. CPO is the merchants’ friend, and perhaps the very future of e-commerce.

The elegance of the SHOP.COM marketplace is its ability to provide a shopping experience that is more enjoyable for consumers, more cost-effective for merchants and more efficient for them both. The strength of SHOP.COM is the scalability enjoyed by virtue of the fact that there is no burden of inventory, no warehouses to operate, and no massive call centers needed to handle order volume.

The future of SHOP.COM is being driven by a leadership team with impressive track records of success at such marquee companies as Disney, QVC, Apple, DoubleClick, and eBay. As a group, their experiences and skills are highly complementary and their attention is single focused – build SHOP.COM into a global, household brand by creating and delivering the most compelling shopping experience possible.


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