All merchants on SHOP.COM ship products from their own warehouses, so the shipping and handling charges should be exactly the same for purchases made on SHOP.COM as they would be if you purchased from that merchant's own Web site or catalog. While we make every effort to assure this is the case, occasionally changes to shipping information on a merchant's own site may not be immediately reflected on SHOP.COM. Please contact us at customerservice@SHOP.COM or call our toll-free number, 1-866-746-7005 (1-866-SHOP005) should you discover a problem. Our efficient customer service staff will resolve this problem for you immediately.