100% Satisfaction Guarantee

Gourmet Food Store wants you to be a customer for life. If for any reason you are not completely satisfied with any part of our service, we will make sure to resolve the issue to your satisfaction or give you your money back.

Freshness Guarantee

Gourmet Food Store holds the highest quality standards of freshness. To ensure that you get the freshest products possible, we ship all of our products in a Styrofoam box with ice gel packs. These packs are designed to maintain product freshness for a full 24 hours while in transit. Please be available to receive your shipment, so that you can place the perishable products in your refrigerator. We recommend inspecting your products after they have been in your fridge for 2 or more hours. If for any reason, you receive a perishable product that you feel does not meet Gourmet Food Store's traditional high quality standards, please call us the same day you received the shipment, so that we can make our best effort to make sure you are satisfied or give you your money back.

Credit Card Security Guarantee

Gourmet Food Store uses the latest encryption technology to protect your personal data, including your credit card information and other billing information. In fact, we have a 10-point credit card security protection system that protects you more than if you used your credit card almost anywhere else, including your local convenience store or favorite restaurant. We stand behind our assertion by offering you a 100% guarantee for any loss not covered by your credit card issuing bank. So shop risk free and know that the Gourmet Food Store protects you while shopping on our site.

Privacy Guarantee

We know how important your privacy is to you. So rest assured that Gourmet Food Store will not share any of your personal information with any third party without your consent.