All items purchased through cosmeticmall.com have a 30 day, 100% money back guarantee. If you are not satisfied for any reason you may return the product for a full refund. Special Orders and Sale Items are excluded. Currently no exchanges are accepted only a return and then a new order issued for the item desired. We regret that original shipping costs and return freight charges can not be reimbursed. No exchanges can be processed. When returning an item, please pack the goods securely and keep a record of the method and date of your return shipment as we will not be responsible if the item is damaged or lost in transit back to us. |