"Luggage point did not initially recieve my order but working with shop.com customer service was excellent. They rushed my order and followed up quickly. I was really impressed."
Date: 8/13/09
"The laptop bag I ordered turned out to be even nicer than I had expected. I received the order the same week that I ordered it and I love the free shipping. I would definitely order from them again."
Date: 7/21/09
"The suitcase was much bigger than I expected."
Date: 6/10/09
"Order was not shipped in a timely matter. Sumdex laptop case was not shipped until I called to inquire about it. Ordered May 12th called LuggagePoint May 18th Sumdex received billing information May 22nd schedule delivery May 28th."
Date: 5/26/09
"Good product and speedy shipping."
Date: 5/14/09
"Had to return my purchase, was not the color I wanted. Had no problem with the return process."
Date: 5/12/09
"I had to call and ask where was my order. The customer service individual told me she had never received an order from Shop.com and would call back in 5 to 10 minutes. After waiting for 2 hrs. Icalled back and was basically told I was a liar"
Date: 3/23/09
"My luggage arrived quickly and was exactly what I expected. The price was unbeatable."
Date: 1/31/09
"While customer service was very helpful when I called them, I shouldn't have had to call them at all. I only got my order because I made sure LuggagePoint was doing their job. They didn't fill my order or ship it until I called to ask them to."
Date: 1/27/09
"After ordering the item was told it was nolonger available. The item was to be a Christmas gift & was told days later was not available. Didn't even offer a subsitute. Had used a coupon on the purchase & loss out on that too!"
Date: 12/29/08
"My shopping experience was good....everything came as expected."
Date: 12/8/08
"Excellent experience with this company! I would buy from them again!"
Date: 11/22/08
"Everything was excellent EXCEPT "signiature required" for delivery. This is fine except most people are working during UPS delivery hours, Including myself. I had to spend all day home on my day off waiting for the UPS delivery (4:30 p.m.)Whole day shot."
Date: 10/7/08
"I found my experience very good thus far, and will most probably visit it again. Thanks."
Date: 9/28/08
"The quality was actually better than the description! I received the item in the 10 business days and I would buy from you again. When I contacted customer service they responded within hours and supplied all the information I needed."
Date: 9/17/08
"I didn't know what to expect about the size...the measurements are hard to picture. It was actually larger than I expected...I was pleased. I would have liked a tracking number to track the order."
Date: 8/15/08
"good product at a great price."
Date: 8/8/08
"Received in a timely fashion. Appears to be heavy duty. Holds on belt well and centro easily comes out of case."
Date: 8/6/08
"Fast shipping - thanks!"
Date: 7/30/08
"Quality was excellent. Packaging was good. I would buy again. Don't believe the expected delivery date when placing the order. It was in stock but they did not ship for two days when they claimed they usually ship the same day."
Date: 6/30/08
"I STILL HAVE NOT RECEIVED THE HANDBAG."
Date: 5/20/08
"Everything worked cvery smoothly. I am satisfied with the accuracy, delivery, and quality of the product."
Date: 5/5/08
"Item arrived in less than a week. Packaging was perfect. I would buy from this catalog again but I wish I could have seen the inside of the jewelry case better. They offered a glimpse but wish I could have seen more."
Date: 3/31/08
"High quality item. fast shipping, thanks for free shipping. I am considering purchasing a complete set of this brand of luggage. Item is as described. Appropriately packaged as well."
Date: 3/30/08
"Excellent Turnaround, Excellent product. just what we wanted."
Date: 2/4/08
"The umbrellas I purchased were just what I expected from the description."
Date: 1/28/08
"great"
Date: 1/24/08
"I was surprised at how fast this package had arrived. The coin purses were so cute and the recipients of the gifts were very pleased. I would definitely order from this catalog again cery unique."
Date: 1/20/08
"YES!"
Date: 1/20/08
"Purchase and delivery time was as stated"
Date: 1/10/08
"Good luggage quick delivery, good communication e-mails after order and up until order received..."