All orders except for Wheelchairs, Scooters, Lift Chairs and Lifts ship within 2 business days. Orders are shipped via either UPS or FedEx ground and take 5-7 business days to reach the customer. Wheelchairs, Scooters and Lift Chairs take an average of 2 weeks to reach the customer. Custom Wheelchairs and Scooters (extra wide, etc.) take approximately 3-4 weeks. In the event that your order cannot go out in the above mentioned time, you will be contacted immediately. In the event that we cannot reach you to make a delivery we will reattempt to deliver for up to one week at which time we will return the order and charge you a 10% restocking fee.
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