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Ardent Candle Shipping and Return Policy

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+ Up to 12.00% Cashback

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Shipping Promotions & Offers

Now thru April 05, 2026, Ardent Candle is offering FREE SHIPPING on all orders to the Continental US (unless additional per product charge by merchant has been add for large/bulky/heavy items. Any adjustment will show in cart and checkout)

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 3-7 business days

Customer Service:

Customer Service Email: [email protected]

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AR,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • HI,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • NC,
  • ND,
  • NE,
  • NJ,
  • NM,
  • NV,
  • NY,
  • OH,
  • OK,
  • PA,
  • PR,
  • RI,
  • SC,
  • SD,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

Ardent Candle Shipping and Return Policy

0.0 out of 5 star rating.

Be the first to Write a Review


Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Free Standard Shipping

Shipping Time = Orders should arrive in 3-7 business days.

Order Total
Rate

$0.00 and up

$0.00

Return Policy Details

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at [email protected]. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can correct the issue.


Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Description

The Original "Cereal Candles." The one-stop shop with hand-crafted scents designed to fill a room, and quality candles and scented products that you can trust!"

Store Products

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