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Bronte Moon Shipping and Return Policy

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Store conditions
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Shipping and Return Policy

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 9:00 AM PST
  • 2-3 business days

3 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 9:00 AM PST
  • 2-3 business days

Express Shipping

Address

Order By

Arrive

  • Continental US
  • 9:00 AM PST
  • 2-3 business days

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 2-5 business days
  • Alaska
  • Any time
  • 4-5 business days
  • Hawaii
  • Any time
  • 4-5 business days
  • US Territories
  • Any time
  • 7-9 business days
  • APO/FPO
  • Any time
  • 7-9 business days

Description

Bronte Moon is an importer and distributor of beautiful British manufactured woolen accessories including throws, scarves, baby blankets, pillows, stoles, wraps and ruanas, produced by Abraham Moon & Sons Ltd a fine British Company established in 1837.


Customer Service:

Customer Service Email: ann@bestdevelopments.com

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • MA

Bronte Moon Shipping and Return Policy

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Detailed Shipping Tables

2 Day

Shipping Time = If you order by 9:00 AM PST it should arrive in 2-3 business days.

Destination = Basic Delivery time and rates

shipping message = USPS Priority Standard Time is 2-3 Days

Order Total
Rate

3 Day

Shipping Time = If you order by 9:00 AM PST it should arrive in 2-3 business days.

Destination = Basic Delivery time and rates

shipping message = USPS Priority Standard Time is 2-3 Days

Order Total
Rate

Express

Shipping Time = If you order by 9:00 AM PST it should arrive in 2-3 business days.

Destination = Basic Delivery time and rates

shipping message = USPS Priority Standard Time is 2-3 Days

Order Total
Rate

Standard

Shipping Time = Orders should arrive in 2-5 business days.

Destination = Basic Delivery time and rates

shipping message = Free Standard Shipping U.S. Mainland

Order Total
Rate

Shipping Time = Orders should arrive in 7-9 business days.

Destination = APO/FPO

shipping message = Shipping is free but we charge a nominal $10 to cover customs paperwork, Shipping times are longer normal 3-day shipping can take 7-9 days for delivery.

Order Total
Rate

Shipping Time = Orders should arrive in 4-5 business days.

Destination = Alaska and Hawaii

shipping message = Even though Hawaii and Alaska are part of the United States, shipping times to these two states typically takes 1-2 extra days to complete delivery. 3-day shipping can take 4-5 days for delivery.

Order Total
Rate

Shipping Time = Orders should arrive in 7-9 business days.

Destination = US Territories

shipping message = Even though US Territories are part of the United States, shipping times are longer, normal 3-day shipping can take 7-9 days for delivery.

Order Total
Rate

Our policy lasts 30 days from the date of receipt. If 30 days have gone by since your purchase was received, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags still attached.Gift cards are non refundable. Please do not send your purchase back to the manufacturer.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@brontemoon.com.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@brontemoon.com and send your item to: Bronte Moon, The Mason Building, 521 Mount Hope Street (Suite 210) North Attleborough MA 02760 U.S.A.Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. ShippingTo return your product, you should mail your product to: 521 Mount Hope Street North Attleborough Massachusetts US 02760 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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