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Carolina Rustica Deals and Information Reviews Shipping and Return Policy

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Hand-crafted furniture from Charleston Forge, Lexington & more, lighting by Hubbardton Forge, Quoizel, Minka Lavery & more, kitchen furniture from John Boos and many more fine home brands.

Customer Service:

Phone: (800) 205-7819

Carolina Rustica Reviews

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Tax will be applied in the following locations:

  • NC

Carolina Rustica Deals and Information Reviews

Write a Review

"Bought a fan with light kit. Got the fan. They obviously are drop shipping as the CS guy said he would call the factory and see why light didn't ship. Called me back which is good and said it would ship shortly. Meanwhile whole project is on hold for another week or two while I wait for someone to fix their mess. Carolina Rustica is probably not at fault, but they have to take the heat for someone elses goof up on this order. Rating may change depending on the fix."

- by Anonymous 

on February 9, 2011

"Still waiting on my order when they emailed me to rate them. No shipping confirmation or tracking number issued to me!"

- by Anonymous 

on December 12, 2008

"Price is very good, but takes too long to deliver in comparison to AMAZON.COM."

- by Anonymous 

on November 10, 2008

"The order process was easy, the light fixture was exactly as described and as shown and the shipping was fast-great job!"

- by Anonymous 

on July 19, 2008

"Have not yet received the item ordered, so cannot rate this store at all."

- by Anonymous 

on January 25, 2008

"shipping on time as promised"

- by Anonymous 

on October 28, 2007

"very pleased with purchase"

- by Anonymous 

on October 25, 2007

"The chandelier arrived as promised and works great. One box was really beat up, resulting in minor scratches on the finish. Possibly they need to put the manufacturer's box inside another prior to shipping?"

- by Anonymous 

on September 9, 2007

"Have ordered from Carolina Rustica (at before and have received excellent service on items shipped from them and dropped shipped from others. Had one problem with a dropped shipped order (not their fault) but customer service was EXCELLENT!"

- by Anonymous 

on August 23, 2007

"Very pleased with entire experience. Very fast shipping and excellent product. Best packing I've seen in years! I'd purchase again without hesitation."

- by Anonymous 

on May 27, 2007

"I have enjoyed shopping at This product is excatly what my wife has wanted, and the timeliness, and process was excellent!"

- by Anonymous 

on May 14, 2007

"I haven't received the items I ordered and have no idea when I will get the items."

- by Anonymous 

on May 13, 2007

"Item was as described and just what I was looking for. Fast shipping. Would buy from again."

- by Anonymous 

on April 28, 2007

"i still have not received my product. the shipping was to occur in 2-3 weeks. we are entering the 4th wk and still no bed until sometime after 3/5."

- by Anonymous 

on February 22, 2007

"The base of the lamp wasn't quite what I expected based on the picture but otherwise the order process was great."

- by Anonymous 

on February 15, 2007

"everything was perfect."

- by Anonymous 

on February 7, 2007

"They were very prompt in sending out my order and it was packaged very well!"

- by Anonymous 

on December 14, 2006

"Very happy with the product, beautiful! Free shipping was a nice bonus, it arrived well-packed and completely in tact - and did not take as long as estimated for shipment - WOW!"

- by Anonymous 

on December 12, 2006

"Item had a broken glass housing when delivered. Still waiting over a month for the replacement. Called customer service, no clue when it will be in. Not too friendly at customer service, had a 'what do you want me to do about it' attitude."

- by Anonymous 

on November 22, 2006

"Very good service. When I emailed requesting info on the product, they replied the same day! Very courteous personel. Item top notch quality."

- by Anonymous 

on November 11, 2006

"The lamp I ordered has been on backorder for nearly a month. I have not received any updates on my order status. I am hoping the product ordered will make up for the lack of service so far."

- by Anonymous 

on November 10, 2006

"Fast service, excellent prices. I would highly recommend to others. Thank you"

- by Anonymous 

on October 29, 2006

"i needed the item right away and was able to place a call to the vendor. the person who answered was VERY helpful and shipped my item to me that same day! I was VERY pleased!"

- by Anonymous 

on September 21, 2006

"Mirror I ordered was exactly as advertised and arrived quickly. Customer service went above and beyond in helping me with a minor issue. I would highly recommend this company and look forward to ordering from them again in the future!"

- by Anonymous 

on September 18, 2006

"Order received satisfactorily, in reasonable time and it was a good value. I would happily shop with merchant again."

- by Anonymous 

on September 11, 2006

"Haven't received item."

- by Anonymous 

on September 9, 2006

"Great price, quality merchandise, fast delivery, nice people to work with."

- by Anonymous 

on August 2, 2006

"Item was sent to the bill to address instead of the shipping address, and arrived broken! I called and was told a new one would be sent to me as soon as it was back in stock... i have not received it yet."

- by Anonymous 

on May 30, 2006

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