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Eastern Mountain Sports Deals and Information Reviews Shipping and Return Policy

5.0 out of 5 star rating.

(30) total reviews. Write a Review See Reviews

+ Up to 2.00% Cashback

Link Off Shop Now (opens in new window) Store conditions See Store Details ▼ See Less Details ▲

Shipping Promotions & Offers

REPAIR SERVICE

EASTERN MOUNTAIN SPORTS® offers repair services. Our team of skilled Repair Specialists will perform patching, fixing, sewing, or reattaching - whatever we can to extend the life of your gear - on most EMS and brand-name products purchased at EMS.
At EMS, we stand behind every item we sell. If it fails during it's intended use - we'll repair or replace it for free. If it breaks as a result of neglect or misuse, we'll repair it for a modest fee. See our price list for more details.

REPAIRABLE ITEMS:
ZIPPERS (repair or replace) on all pants, jackets, vests, packs, tents, and sleeping bags.
SEAMS on jackets, vests, pants, tents, sleeping bags, and packs.
PATCHES on fabric tears and holes (if original color is not available balck will be substituted)
HARDWARE REPLACEMENT PARTS such as grommets, snaps, washers, buckles, cordlocks, Velcro®, and netting (tent doors/windows)
ALTERATIONS on pant hems Non-Repairable Items:

Our skilled REPAIR SPECIALISTS take pride in bringing quality workmanship to a wide range of repair jobs. There are some products, however, that we are not equipped to repair: Underwear, snowshoes, watches, glasses, footwear, thermoses, boats, bikes, multi-tools. life jackets, wheeled duffles, cooler packs, waterproof zippers, seam tapes, electronics, camping cookware, skis, scooters, tubes, gift items, climbing gear, metal frame (sewn in) packs. Although we try our best, sometimes an item cannot be repaired. Our skilled repair specialists will determine whether an item is too old, worn out, or simply beyond repair. We will contact you if an item is not repairable. If you're not sure if your item is repairable, contact Repair Center Services (603) 924-9571 ext. 6062 or (603) 924-9571 ext.5003


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Clothing Size Chart for Men, Women and Children

Clothing Size Chart for Men, Women and Children


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Sock and Shoe sizes (men, women and children)

Sock and Shoe sizes (men, women and children)


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Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 3-10 business days
  • Alaska
  • Any time
  • 7-10 business days
  • Hawaii
  • Any time
  • 7-10 business days
  • Puerto Rico
  • Any time
  • 7-10 business days
  • APO/FPO
  • Any time
  • 10-20 business days

Next Day Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 1 business day

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 2 business days

Saturday Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 1 business day

Eastern Mountain Sports Reviews

5.0 out of 5 star rating.

(30) total reviews. Write a Review

Store Conditions

Gift Cards being redeemed and E-Gift Cards being redeemed are non-commissionable. Wholesale Orders are non-commissionable. Boats and cargo boxes cannot be shipped to Canada at this time.

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • CO,
  • CT,
  • MA,
  • MD,
  • ME,
  • MI,
  • NJ,
  • NY,
  • PA,
  • RI,
  • TX,
  • VA,
  • VT

Eastern Mountain Sports Deals and Information Reviews

5.0 out of 5 star rating.

(30) total reviews. Write a Review See Reviews

Write a Review

"Yes, yes, yes, and yes. And I've purchased from them through Quixtar before and had a similar experience. Everything was great!"

5 out of 5 star rating.

- by Anonymous 

on January 4, 2008

"very fast shipping!"

5 out of 5 star rating.

- by Anonymous 

on January 1, 2008

"What impressed me here was that I received notice that at least some of the items had shipped within a couple of hours of me placing the order. I would buy from EMS again - I have always liked their products."

5 out of 5 star rating.

- by Anonymous 

on December 29, 2007

"Excellent service. My husband loves the boots. Would shop here again, definitely."

5 out of 5 star rating.

- by Anonymous 

on December 28, 2007

"in the product representation should put male or female on the watches other than that it was a good shop.com time"

5 out of 5 star rating.

- by Anonymous 

on December 26, 2007

"completely positive online shopping experienced"

5 out of 5 star rating.

- by Anonymous 

on December 18, 2007

"Outstanding delivery ~ even in this busy holiday season! Thank you!"

5 out of 5 star rating.

- by Anonymous 

on December 16, 2007

"super-fast shipping, great products, and unbeatable prices"

5 out of 5 star rating.

- by Anonymous 

on November 8, 2007

"The service was outstanding; received the item within 5 days."

5 out of 5 star rating.

- by Anonymous 

on November 5, 2007

"goods ordered arrived very quickly"

5 out of 5 star rating.

- by Anonymous 

on September 26, 2007

"Excellent, quick service. Will order again from this store."

5 out of 5 star rating.

- by Anonymous 

on September 18, 2007

"Fast receipt of products"

5 out of 5 star rating.

- by Anonymous 

on August 17, 2007

"We were pleased with the order. It arrived here on time. It was packaged well in a package. Yes we would buy from the catalog again."

5 out of 5 star rating.

- by Anonymous 

on August 13, 2007

"The garment was perfect! Our daughter is on her way to Australia, using the garment."

5 out of 5 star rating.

- by Anonymous 

on June 20, 2007

"No problems. Unconditionally recommended"

5 out of 5 star rating.

- by Anonymous 

on June 18, 2007

"could not have been better!"

5 out of 5 star rating.

- by Anonymous 

on May 29, 2007

"nice store"

5 out of 5 star rating.

- by Anonymous 

on April 2, 2007

"Fast and Quick."

5 out of 5 star rating.

- by Anonymous 

on February 7, 2007

"Fast service"

5 out of 5 star rating.

- by Anonymous 

on December 21, 2006

"Items were received on time and well wrapped. I would use this catalog again."

5 out of 5 star rating.

- by Anonymous 

on December 18, 2006

"Great experience. Really nice products and the shiping was fast, too."

5 out of 5 star rating.

- by Anonymous 

on December 15, 2006

"Seemed to take a while to arrive... but it was shortly after the holidays"

4 out of 5 star rating.

- by Anonymous 

on January 9, 2008

"very good i like this site infact shop.cm is the best store on quixtar..keep it up"

4 out of 5 star rating.

- by Anonymous 

on December 31, 2007

"We are very satified with our Eastern Mountain Sports purchase. They shipped the order in a very timely manner and we received it in just a few days."

4 out of 5 star rating.

- by Anonymous 

on October 24, 2007

"Good selection"

4 out of 5 star rating.

- by Anonymous 

on August 23, 2007

"I would have rated them at a 5 if they would let have let me choose my delivery carrier (they ship UPS and I hate UPS)."

4 out of 5 star rating.

- by Anonymous 

on July 15, 2007

"Everything was great. Yes, I will shop from them again."

4 out of 5 star rating.

- by Anonymous 

on June 15, 2007

"Shopping and check out were very easy. Shipping time was good to."

4 out of 5 star rating.

- by Anonymous 

on May 26, 2007

"Was a little dissapointed the time it took to get receive the shipment. Otherwise fine."

3 out of 5 star rating.

- by Anonymous 

on July 15, 2007

"I'd look for suppliers with lower or no shipping costs. However, the error was mine this time. Product performed well on initial usage. Time will tell how reliable it is."

3 out of 5 star rating.

- by Anonymous 

on December 16, 2006

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Review 1-31 of 44

Description

Eastern Mountain Sports is the outdoor gear and clothing store for athletes and enthusiasts demanding the highest quality equipment. You'll discover everything you need for the authentic outdoor adventure from our robust selection of equipment and apparel for camping and hiking, climbing, kayaking, biking, skiing and other outdoor pursuits.

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