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Entirely Pets Shipping and Return Policy

Store conditions
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Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 7-12 business days

Express Shipping

Address

Order By

Arrive

  • Continental US
  • 8:00 AM PST
  • 4-6 business days

Description

EntirelyPets® is dedicated to providing customers with high quality pet supplies and pet medications at low prices. Keep your pets healthy and happy year-round with our quality products here at our online pet supply store. Keep your pet healthy with a good multivitamin and keep them protected from fleas and ticks.


Customer Service:

Phone: 800 306 7910

Customer Service Email: allanp@healthypets.com

Reviews

"When something goes wrong, you get to see a store's true colors! A bunch of cat food cans arrived badly dented and I emailed to let them know. Within 24 hours, replacement cans were on their way to us, lickety split! A store that stands behind its customer service is a beautiful thing!"

- by ElaineN 

on May 11, 2018

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • CA

Entirely Pets Shipping and Return Policy


Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Ground 5-10 Business Day shipping after processing is $5.95 for orders under $85.

Shipping Time = Orders should arrive in 7-12 business days.

Order Total
Rate

$0.00 - $85.00

$5.95

$85.01 and up

$0.00

Express

Destination = Basic Delivery time and rates

Priority 2-4 Days after processing

Shipping Time = If you order by 8:00 AM PST it should arrive in 4-6 business days.

Order Total
Rate

$0.00 - $85.00

$8.95

$85.01 and up

$8.95

Returns may be made within 4 weeks of purchase. Any newly packaged, unopened product may be returned. A refund for the order amount minus the shippping charge will be given upon return of items. RESTOCKING FEES of up to 20% may apply, depending on the item.

Please call us at 1-800-889-8967 to obtain return authorization before returning any product. Please have your EntirelyPets Order number ready when you call.

We do not accept any refunds on size substitutions on articles of clothing (pet costumes, t-shirts, etc). All purchases of clothing are final.

We recommend sending returns to us in a secure box and by UPS or insured receipt for your protection. A copy of your packing slip in the box and your issued RMA number on the copy of your packing slip will expedite the processing of the refund, which generally takes 24-48 hours upon receipt of the return.

See All Entirely Pets Products >>