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Frederick's of Hollywood Reviews Shipping and Return Policy

2.0 out of 5 star rating.

(7) total reviews. Write a Review See Reviews

+ Up to 2.00% Cashback

Link Off Shop Now (opens in new window) Store conditions See Store Details ▼ See Less Details ▲

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 AM PST
  • 5-9 business days
  • Alaska
  • 12:00 AM PST
  • 5-9 business days
  • Canada
  • 12:00 AM PST
  • 14-28 business days
  • Hawaii
  • 12:00 AM PST
  • 5-9 business days
  • US Territories
  • 12:00 AM PST
  • 5-9 business days
  • APO/FPO
  • 12:00 AM PST
  • 5-9 business days

Next Day Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 1-2 business days

Express Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 3-4 business days

Frederick's of Hollywood Reviews

2.0 out of 5 star rating.

(7) total reviews. Write a Review

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AZ,
  • CA

Frederick's of Hollywood Reviews Shipping and Return Policy

2.0 out of 5 star rating.

(7) total reviews. Write a Review See Reviews

Write a Review

5 out of 5 star rating.

- by CaitlinnE 

on January 20, 2013

"Excellent selection. Great customer service. I was very happy ordering from them."

5 out of 5 star rating.

- by Anonymous 

on June 1, 2006

"I have yet to recieve my products..."

1 out of 5 star rating.

- by Anonymous 

on September 23, 2006

"Merchandise has not been received to date (8/19/2006)."

1 out of 5 star rating.

- by Anonymous 

on August 19, 2006

"-I couldn't tell you, I haven't received it yet. -No, it appears to be on back order and I paid for express shipping -I don't know -I doubt it"

1 out of 5 star rating.

- by Anonymous 

on July 1, 2006

"order dat was 6/16/06 and today is 6/30/06 and I still have not received my order"

1 out of 5 star rating.

- by Anonymous 

on June 30, 2006

"I still have not received the items I ordered."

1 out of 5 star rating.

- by Anonymous 

on June 10, 2006


Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Delivery within 5 to 9 business days for in-stock orders shipped within the U.S., to APO/FPO military addresses and to U.S. territories.

Shipping Time = If you order by 12:00 AM PST it should arrive in 5-9 business days.

Order Total
Rate

$0.00 - $24.99

$4.99

$25.00 - $39.99

$6.99

$40.00 - $54.99

$8.99

$55.00 - $74.99

$10.99

$75.00 - $99.99

$12.99

$100.00 - $124.99

$14.99

$125.00 - $149.99

$16.99

$150.00 - $199.99

$18.99

$200.00 - $249.99

$20.99

$250.00 - $349.99

$22.99

$350.00 and up

$24.99

Destination = Hawaii

Standard Shipping to Alaska, Hawaii, APO/FPO military addresses and U.S. territories. Delivery within 5 to 9 business days for in-stock orders.

Shipping Time = If you order by 12:00 AM PST it should arrive in 5-9 business days.

Order Total
Rate

$0.00 - $24.99

$4.99

$25.00 - $39.99

$6.99

$40.00 - $54.99

$8.99

$55.00 - $74.99

$10.99

$75.00 - $99.99

$12.99

$100.00 - $124.99

$14.99

$125.00 - $149.99

$16.99

$150.00 - $199.99

$18.99

$200.00 - $249.99

$20.99

$250.00 - $349.99

$22.99

$350.00 and up

$24.99

Destination = Canada

Delivery within 2 to 4 weeks for in-stock orders, due to customs regulations.

Shipping Time = If you order by 12:00 AM PST it should arrive in 14-28 business days.

Order Total
Rate

$0.00 - $24.99

$4.99

$25.00 - $39.99

$6.99

$40.00 - $54.99

$8.99

$55.00 - $74.99

$10.99

$75.00 - $99.99

$12.99

$100.00 - $124.99

$14.99

$125.00 - $149.99

$16.99

$150.00 - $199.99

$18.99

$200.00 - $249.99

$20.99

$250.00 - $349.99

$22.99

$350.00 and up

$24.99

Destination = APO/FPO, US Territories and Alaska

Standard Shipping to Alaska, Hawaii, APO/FPO military addresses and U.S. territories. Delivery within 5 to 9 business days for in-stock orders.

Shipping Time = If you order by 12:00 AM PST it should arrive in 5-9 business days.

Order Total
Rate

$0.00 - $24.99

$4.99

$25.00 - $39.99

$6.99

$40.00 - $54.99

$8.99

$55.00 - $74.99

$10.99

$75.00 - $99.99

$12.99

$100.00 - $124.99

$14.99

$125.00 - $149.99

$16.99

$150.00 - $199.99

$18.99

$200.00 - $249.99

$20.99

$250.00 - $349.99

$22.99

$350.00 and up

$24.99

Next Day

Destination = Basic Delivery time and rates

Within the continental U.S., delivery within 1 business day for in-stock orders placed by Noon Pacific Time, Monday-Friday. Not valid for PO Boxes, APO/FPO and U.S. territories.

Shipping Time = If you order by 12:00 PM PST it should arrive in 1-2 business days.

Order Total
Rate

$0.00 - $24.99

$19.98

$25.00 - $39.99

$21.98

$40.00 - $54.99

$23.98

$55.00 - $74.99

$25.98

$75.00 - $99.99

$27.98

$100.00 - $124.99

$29.98

$125.00 - $149.99

$31.98

$150.00 - $199.99

$33.98

$200.00 - $249.99

$35.98

$250.00 - $349.99

$37.98

$350.00 and up

$39.98

Express

Destination = Basic Delivery time and rates

Within the continental U.S., delivery within 4 business days for in-stock orders placed by 2:00 PM, Eastern Time, Monday-Friday. Not valid for PO Boxes, APO/FPO and U.S. territories.

Shipping Time = If you order by 12:00 PM PST it should arrive in 3-4 business days.

Order Total
Rate

$0.00 - $24.99

$14.98

$25.00 - $39.99

$16.98

$40.00 - $54.99

$18.98

$55.00 - $74.99

$20.98

$75.00 - $99.99

$22.98

$100.00 - $124.99

$24.98

$125.00 - $149.99

$26.98

$150.00 - $199.99

$28.98

$200.00 - $249.99

$30.98

$250.00 - $349.99

$32.98

$350.00 and up

$34.98

Return Policy Details

Returns and Exchanges

Returns and Exchanges (within the United States)

Your business is very important to us. If you are not satisfied for any reason with any item, please return it to us within 90 days of shipment for a refund, exchange or credit. Refunds will be granted for the price of the merchandise, but exclude the cost of shipping. If you wish to make an exchange, simply fill out the section on the reverse side of your packing slip in the section labeled reordered items.

Instructions for Returning Merchandise

Include the completed Return Form found on the other side of your packing slip. For each item you are returning, indicate one of the reasons for return (listed below) in the Return Code field on the Return Form. Wrap item(s) securely in either our shipping container or one similar and tape closed.

Choose your return option:

SmartLabelTM - Your most convenient return option. Please email Frederick's of Hollywood Customer Service at [email protected] for this information link.

  • Attach the pre-paid, pre-addressed return label on the other side of this document to your return package.
  • You pay nothing up front: The cost of return shipping ($6.50 for returns without shoes, $7.50 for returns with shoes) is deducted from your refund.
  • You don't have to wait in line: Just leave the package for your mail carrier or drop off at any U.S. mail location.
  • Need a new SmartLabel?
    and complete the requested information to print your custom replacement SmartLabel. The new SmartLabel works just like the original.

    Return on your own

  • Pay for shipping with a shipper/mailer of your choice. (For your protection, we recommend that you obtain a receipt from shipper/mailer and insure your package for the amount of its value.)
  • Send your return to the following address:
  • Mail Order Corporation
    Returns Department
    P.O. Box 2949
    Phoenix, AZ 85062-2949

    Canadian Returns and Exchanges

    Your business is very important to us. If you are not satisfied for any reason with any item, please return it to us within 90 days of shipment for a credit, exchange or refund.

    Include the completed Return Form found on the other side of your packing slip. For each item you are returning, indicate one of the reasons for return (listed below) in the Return Code field on the Return Form. Wrap item(s) securely in either our shipping container or one similar and tape closed.

  • Pay for shipping with a shipper/mailer of your choice. (For your protection, we recommend that you obtain a receipt from shipper/mailer and insure your package for the amount of its value.)
  • Send your return to the following address:
  • Frederick's of Hollywood, Returns Dept. (DSGM)
    2 - 7496 Bath Road
    Mississauga ON
    L4T 1L2

    Reasons for Return (write the appropriate number in the Return Code column on the Return Form located on the other side of your packing slip):

  • Too small
  • Too big
  • Received wrong item
  • Received wrong size/color
  • Unlike photo/description
  • Late delivery
  • Defective
  • Poor quality/workmanship
  • Do not like
  • Received damaged

  • Description

    Frederick’s of Hollywood is an iconic, innovative and irresistible lingerie brand that was founded in 1947 by the inventor of the original push-up bra, Frederick Mellinger. Today the Frederick’s lingerie legacy lives on exclusively at FREDERICKS.com, through a vast and vibrant product collection of teddies, corsets, babydolls, full figure bras, push-up bras, panties, bodysuits, plus size lingerie and so much more.

    See More Frederick's of Hollywood Description See Less Frederick's of Hollywood Description
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