Ovente

Ovente Shipping and Return Policy

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+ Up to 6.00% Cashback

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Shipping Promotions & Offers

Free Standard Shipping on orders from Ovente.

Now thru January 15, 2027, Ovente is offering FREE SHIPPING on all orders to the Continental US (unless additional per product charge by merchant has been add for large/bulky/heavy items. Any adjustment will show in cart and checkout)

Free Standard Shipping!

Cashback Details

  • 6.0% Cashback

    • Beauty
    • Health & Nutrition
    • Home Store
    • Sports and Fitness
    • Tools

  • 2.0% Cashback

    • Electronics

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 2-4 business days

Customer Service:

Phone: 855-926-2626

Customer Service Email: [email protected]

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AR,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • HI,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • NC,
  • ND,
  • NE,
  • NJ,
  • NM,
  • NV,
  • NY,
  • OH,
  • OK,
  • PA,
  • PR,
  • RI,
  • SC,
  • SD,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

Ovente Shipping and Return Policy

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Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

2-4 Handling Time Before Shipping

Shipping Time = Orders should arrive in 2-4 business days.

Order Total
Rate

Return Policy Details

Supersaver offers a 30-day return policy from the date of delivery.

Please review the information below for more details about returning an item and how we process a refund.

For Buyer's Remorse Unopened/ Unused Items: (wrongly ordered item/ no longer needed or wanted, or reason not related to item defect)

It can be returned to us for a refund within 30 days from the date of delivery which may or may not be subject to up to 15% restocking fee and return shipping cost has to be borne by the customer. We do not accept any opened or used items even if the item has been wrongly ordered by you. 

Please note: Cost of shipping is non-refundable for returns. We will be deducting the shipping cost from the refund, if applicable.

Defective Products
If you received a defective item, credit or replacement will be offered within 30 days upon receipt of order.
In case the item is out of stock or not available for any reason, a credit will apply.
Item claimed as defective but is proven to be in good working condition will be returned to the customer at customer's expense.

Package Damage in Transit:
The package arrived damaged in transit must be reported to us within 7 days from the date of delivery (subject to us verifying the damage) for us to file a damage in transit claim to the carrier. Item confirmed to be damaged in transit is eligible for credit or replacement. 

Package Lost in Transit:
If the package was reported to be lost, a tracer investigation will be filed to the carrier. Please note that it takes 5-8 business days to get the result. Soon as we get the result of the investigation, we will get in contact with you for proper resolution. Item confirmed to be lost in transit is eligible for credit or replacement. 

RMA No. is required for all Returns:
Customer must obtain a Return Merchandise Authorization (RMA) Number from Supersaver before returning the item.
All returns must be labeled with RMA # and the detailed return reason.
Please note that RMA does not guarantee final disposition.
Customer is responsible for all shipping charges.

Item Inspection:
All returns are subject to inspection
All goods are visually inspected upon receipt prior to the issuance of any refunds or exchanges.
All items must be wearing the original packaging, black warranty cards, manuals, and accessories, otherwise, additional charges shall apply at our discretion.

Refunds:
All refunds are processed once the item reached our warehouse and after an inspection has been made. Upon inspection, if any item is found opened, used, non-defective or non-damaged, then additional charges shall apply at our discretion.
Please allow us 3-7 business days to process your refund after the item is received by us.  

Manufacturer Warranty Policy
Different items have different warranty policies. All warranties, if any, are provided by the manufacturer directly and not by us. We request you to please contact the manufacturer before purchasing if you have any doubt about the warranty of the item.

Description

Thank you for choosing Ovente. We appreciate your business. We are dedicated to provide our customers with a pleasant and enjoyable experience with every purchase placed on our store and that you have a complete satisfying experience.

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