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PETCO.com Deals and Information Reviews Shipping and Return Policy

Up to 2.00% Cashback

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Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 3-6 business days
  • Alaska
  • Any time
  • 3-6 business days
  • Hawaii
  • Any time
  • 3-6 business days
  • US Territories
  • Any time
  • 35-56 business days
  • APO/FPO
  • Any time
  • 28-56 business days

Next Day Shipping

Address

Order By

Arrive

  • Continental US
  • 11:00 PM PST
  • 1 business day

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 11:00 PM PST
  • 1-2 business days

Description

PETCO is a leading pet specialty retailer that provides the products, services and advice that make it easier for our customers to be great pet parents.


Customer Service:

Phone: (187)773-86742

Customer Service Email: orders@petco.com

Reviews

"excellent customer service"

- by Anonymous 

on August 18, 2008

"Everything was in good standing! No problem with the order! Thanx"

- by Anonymous 

on May 14, 2008

"The LitterLocker refills arrived very quickly. Price was reasonable."

- by Anonymous 

on April 2, 2008

Store Conditions

Gift Cards, gift certificates, donations, pet insurance, and repeat delivery (aka:bottomless bowl) subscriptions are non-commissionable.

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • MO,
  • MS,
  • NC,
  • ND,
  • NE,
  • NJ,
  • NM,
  • NV,
  • NY,
  • OH,
  • OK,
  • PA,
  • RI,
  • SC,
  • SD,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

PETCO.com Deals and Information Reviews Shipping and Return Policy

Write a Review

"excellent customer service"

- by Anonymous 

on August 18, 2008

"Everything was in good standing! No problem with the order! Thanx"

- by Anonymous 

on May 14, 2008

"The LitterLocker refills arrived very quickly. Price was reasonable."

- by Anonymous 

on April 2, 2008

"I'm happy with the prices & the shipments when they come to my house. My guinnie pigs love everything that I order for them."

- by Anonymous 

on March 30, 2008

"We have shopped at Petco.com several times and will continue."

- by Anonymous 

on January 26, 2008

"I was very happy with the selection and the price of my purchase"

- by Anonymous 

on January 18, 2008

"Prompt and accurate delivery of order. Good quality products and well packaged."

- by Anonymous 

on January 17, 2008

"could not find anywhere else. love to see all the new things for pets"

- by Anonymous 

on January 6, 2008

"It took a little longer to receive this product. I thought the shipping was a little expensive as well. But I got what I thought I would."

- by Anonymous 

on January 3, 2008

"I have not yet received the dog house it has taken over 2 weeks"

- by Anonymous 

on January 1, 2008

"Received the do hoodies and loved them. Quick shipping."

- by Anonymous 

on January 1, 2008

"GREAT SELECTION, FAST SHIPPING"

- by Anonymous 

on December 29, 2007

"I even had some questions about this product and just called the 800 number and got all my questions answered before I ordered. They were great so I got the product I needed in a very timely manner. I would buy from this store again."

- by Anonymous 

on December 26, 2007

"Received the item timely. Packaging was appropriate. Yes I would but from this catalog again."

- by Anonymous 

on December 16, 2007

"I have no problems with Petco thru shop.com"

- by Anonymous 

on December 16, 2007

"I always have great service when purchasing on line with Petco."

- by Anonymous 

on December 11, 2007

"Perfect transaction: reasonable price, extremely fast delivery."

- by Anonymous 

on December 5, 2007

"Package arrived promtly."

- by Anonymous 

on November 25, 2007

"very good !!"

- by Anonymous 

on November 17, 2007

"the items purchased were received by the date promised. i will be a returning customer in the future."

- by Anonymous 

on November 5, 2007

"I Love this! I can now shop for my pets needs and get some money back from my own business! The items were delivered even quicker than I thought thet would come!"

- by Anonymous 

on November 4, 2007

"I was pleased with this order."

- by Anonymous 

on October 23, 2007

"DID NOT HAVE A CATALOG, DID A SEARCH ON GOOGLE FOR THE PRODUCT AND ENDED UP ON SHOP.COM, WHICH WAS GREAT BECAUSE IT TOOK ME RIGHT TO PETCO'S ONLINE STORE IN SHOP.COM. PRODUCT ARRIVED VERY QUICKLY. ALLS GREAT."

- by Anonymous 

on October 15, 2007

"I was very impressed. Would order again."

- by Anonymous 

on October 11, 2007

"Always fast, always reliable, definitly will buy from them again"

- by Anonymous 

on October 10, 2007

"Fabulous working through Quixtar"

- by Anonymous 

on September 26, 2007

"The LitterLocker refills arrived extremely quickly."

- by Anonymous 

on September 24, 2007

"When I hadn't received notice re my order, I contacted Shop.Com. About a week later I heard from PetCo. They said they never received the order. As I could not wait 3 weeks for my order, I asked them to cancel it. Not sure where the breakdown occurred."

- by Anonymous 

on September 19, 2007

"I have received part 2 of this order but have yet to receive part 1. A Petco employee e-mailed me last week stating they did not receive the order. I e-mailed a copy of the order and am waiting on a response. Not too happy at the present time."

- by Anonymous 

on September 16, 2007

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