RETURNS: We accept returns (excluding Final Sale items or any food items) within 30 days of purchase in unworn, unwashed condition with all tags and adhesive liners intact. U.S. returns will have a $5.95 return fee applied that covers the cost of shipping your return back, as we will be providing the shipping label. Your initial shipping charges will not be refunded, only the purchase price of the items you're returning will be refunded. For International returns, you are responsible for any shipping charges spent to mail your return back.<BR><BR>
EXCHANGES: We offer free U.S. exchanges within 30 days of purchase to help you get your perfect fit. (excluding Final Sale items or any food items) Items must be in unworn, unwashed condition with all tags and adhesive liners intact. Just select the exchange option and pick your new item from the available options in the drop-down menu. We offer exchanges for size, color, and style within that item's product category. At this time we are not able to offer exchanges for international orders as those must be returned. No returns or exchanges on any food items.

All exchanges and returns will receive a pre-paid label to print via email once you complete the return/exchange form the label will be sent to the email address associated with the order. 

To ensure your exchange item is on the way to you quickly drop off the item as soon as possible because the new item is only sent once USPS scans the initial order as on the way to us. 

If you received free shipping on your original order, the items you return will affect the shipping rate. If your return is processed and your order goes under $100.00 (US), the order will no longer be eligible for free shipping. In this case, the regular shipping rates will be applied to the remaining order amount, meaning that the shipping will be deducted from the refund. Please note that we are unable to refund the postage paid for the initial shipment unless the item is faulty.
Visit www.popflexactive.com to begin your return.