Plan your next getaway with SHOP Travel - Book Now!

heart

SHOP.COM MarketPlace Reviews Shipping and Return Policy

Up to 2.00% Cashback

Store conditions See Store Details ▼ See Less Details ▲

Shipping Promotions

Free Standard Shipping on $75.00 and up from SHOP.COM MarketPlace.

Now thru 12/27/2019 SHOP.COM MarketPlace is offering FREE SHIPPING on all orders $75.00 or more to the Continental US.

Free Standard Shipping on All Orders of $75.00 or more!

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 5-10 business days

Description

SHOP.COM Direct MarketPlace is a one-stop shopping spot offering the best products at competitive prices. Shop from popular brands like Bounty, Cuisinart, Disney, Samsung and more. Earn 5% Cashback with every purchase, plus get free shipping on orders of $75 or more or pay a flat-rate of $8.50 Start shopping and earning from SHOP.COM Direct MarketPlace today!

See More >> << See Less

Customer Service:

Phone: 866 420 1709

Customer Service Email: customerservice@shop.com

Reviews

"My orders all came the day after they were placed! Prices are great, almost always cheaper than chain stores. Free shipping with $75 or more, which I never seem to have trouble doing! :)"

- by ElaineN 

on January 29, 2018

"Great products at good prices. Delivery times as promised at time of order."

- by KennethA 

on December 30, 2017

"very pleasant to work with. made getting order right very helpful and supper fast delivery. highly recommend using them. you get what you order and in the end that is what really counts isn't it? "

- by JamesP 

on October 19, 2017

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

SHOP.COM MarketPlace Reviews Shipping and Return Policy

Write a Review

"My orders all came the day after they were placed! Prices are great, almost always cheaper than chain stores. Free shipping with $75 or more, which I never seem to have trouble doing! :)"

- by ElaineN 

on January 29, 2018

"Great products at good prices. Delivery times as promised at time of order."

- by KennethA 

on December 30, 2017

"very pleasant to work with. made getting order right very helpful and supper fast delivery. highly recommend using them. you get what you order and in the end that is what really counts isn't it? "

- by JamesP 

on October 19, 2017

"good price, lots selections!"

- by LiliW 

on February 16, 2017

"This is a no brainer! Get all the best brands and get paid for it and get the free shipping without any membership required! "

- by Sarah RoseS 

on January 30, 2017

"one stop shopping !yay.."

- by Anonymous 

on March 10, 2016

"This store is fantastic. I love that everything I need can generally be found here at better prices. I love the 5% cashback and that it's instant no waiting and the flat rate shipping under $50. Way to go Shop.com it just keeps getting better and better."

- by VickiC 

on February 22, 2016

"很喜欢"

- by Anonymous 

on February 4, 2016

"Great products"

- by EDDIEA 

on February 2, 2016

"Awesome ! Great deals !"

- by BobA 

on December 18, 2015

"everything that i need, i could find it here in shop.com"

- by Anonymous 

on November 29, 2015

"I love this store because I find the same items as in other stores but at a huge discount!"

- by AlexandraJ 

on September 30, 2015

"Great items for shopping annuity along with shipping specials. Thank you. "

- by Anonymous 

on August 27, 2015

"Amazing deals on GREAT brands"

- by EDDIEA 

on August 7, 2015

"One of the best places to shop on line. The variety of products makes it an awesome place to compare pries and get the best deals"

- by Anonymous 

on July 14, 2015

"Love this new Store. Just in time for Christmas! "

- by Anonymous 

on December 9, 2014

"5% Cashback on Disney Princesses and Frozen! this is awesome!! "

- by Anonymous 

on November 27, 2014

"Great products for the Shopping Annuity"

- by EDDIEA 

on November 21, 2014

See More >> << See Less

Detailed Shipping Tables

Standard

Shipping Time = Orders should arrive in 5-10 business days.

Destination = Basic Delivery time and rates

shipping message = SHOP.COM MarketPlace is pleased to offer free standard shipping on all orders over $75.00 and $8.50 flat rate shipping on all other orders. Our preferred carrier is UPS Ground. Please allow 5-10 days for delivery. (Shipping rates are subject to change.)

Order Total
Rate

$0.00 - $74.99 $8.50

$75.00 and up $0.00

Return Policy
This Return Policy applies to items ordered from SHOP.COM MarketPlace only. Most items ordered from SHOP.COM MarketPlace may be exchanged or returned for a refund within 30 days from the date of shipment. Return requests must be made within 30 days of shipment, and returned within 15 days of the issuance of a return merchandise authorization. We must receive the returned items within the 45 day period. All returns must be 100% intact, in the original carton or packaging, unopened with the RMA number (see below). All accessories that come with the package must also be included. Unfortunately, if merchandise is returned to our warehouse in a non-restockable condition, or if you request a refund more than 30 days after shipment, we will be unable to issue a full credit (see Restocking Fee below).

Return Policy Restrictions
Computer Hardware: 15 days without restocking fee, 15% restocking fee after 15 days
Digital downloads: No refund
Opened computer software, movies, music, and video games: No refund (We will exchange if original is damaged or defective, or if an incorrect item was shipped).
Electronics: 15 days without restocking fee, 15% restocking fee after 15 days
Food and Drink: No refund
Health and Nutrition: No refund
Sports Collectibles: Original documentation is required for refund
Custom Ordered Items: No refunds
Gift Cards: No refunds

Restocking Fee
In some cases we will charge you a 15% restocking fee, based on the condition of the item being returned.
If a new product is returned open and it cannot be re-sold as new, a 15% re-stocking fee will be charged.
If a refurbished product is returned and it’s missing its accessories (e.g., manual, remote, cables, etc.), a 15% restocking fee will be charged.
If a return is requested more than 30 days after shipment, a 15% re-stocking fee will be incurred.

Returning Merchandise
Before returning any item, you must first obtain an RMA number from our Customer Service Department. RMA numbers must be included on the outside or inside of the shipping box (not on or inside manufacturer packaging). All packages returned without a RMA number will be refused and returned to you and you will be liable for all freight.
To have a return request processed for your order, and obtain a RMA number contact email us at returns@shop.com or call our toll free number at (866) 420-1709 - Monday - Friday 9am - 6pm EST.

The following information is required to process your return.
Original order number and packing list
Item being returned and quantity
Reason for return

See All SHOP.COM MarketPlace Products >>