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The Online Drugstore Reviews Shipping and Return Policy

4.0 out of 5 star rating.

(7) total reviews. Write a Review See Reviews

+ Up to 2.00% Cashback

Store conditions See Store Details ▼ See Less Details ▲

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 4-8 business days

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 5:00 AM PST
  • 2-3 business days

Express Shipping

Address

Order By

Arrive

  • Continental US
  • 1:00 PM PST
  • 3-6 business days

Customer Service:

Phone: 701-591-3031

Customer Service Email: [email protected]

The Online Drugstore Reviews

4.0 out of 5 star rating.

(7) total reviews. Write a Review

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AR,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • HI,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • NC,
  • ND,
  • NE,
  • NJ,
  • NM,
  • NV,
  • NY,
  • OH,
  • OK,
  • PA,
  • PR,
  • RI,
  • SC,
  • SD,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

The Online Drugstore Reviews Shipping and Return Policy

4.0 out of 5 star rating.

(7) total reviews. Write a Review See Reviews

Write a Review

"Good service, fast shipping."

5 out of 5 star rating.

- by Anonymous 

on February 4, 2022

Response from Customer Service on "02/07/2022"

"Dear Valued Customer,

Thank you for sharing this wonderful experience with us. It’s great to know that you are satisfied with the product and service. Please continue to visit www.shop.com. We are always adding to our catalog.

If you would like to call us directly, Preferred Customers please feel free to contact us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.

Have a wonderful day!
"

"Very impressed. Great prices and cashback Loved it!!"

5 out of 5 star rating.

- by BettyS 

on March 9, 2018

"very nice"

5 out of 5 star rating.

- by Anonymous 

on July 21, 2016

"Great products that are well priced and FREE Shipping. Save time and money by buying online."

5 out of 5 star rating.

- by EddieA 

on April 10, 2016

"If you go directly to the store it has free shipping over $49.00. Can you get that for us, please? "

3 out of 5 star rating.

- by Anonymous 

on September 15, 2017

"the very worst - they sent me an item that was not as described - I have emailed them = NO RESPONSE = WILL NEVER ORDER FROM THEM AGAIN -= BUYER BEWARE"

1 out of 5 star rating.

- by SandraM 

on July 12, 2021

Response from Customer Service on "07/13/2021"

"
Dear Valued Customer,

Thank you for contacting Market America|Shop.com. We sincerely apologize the product is not satisfactory. We will do our best to make sure this is rectified.

One of our customer service experts will also reach out and assist you in resolving this matter.

If you would like to call us directly, Preferred Customers please feel free to contact us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.

Have a wonderful day!
"

"It's difficult shopping here"

1 out of 5 star rating.

- by Anonymous 

on April 1, 2018


Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Standard Economy Shipping, 4-7 Days

Shipping Time = Orders should arrive in 4-8 business days.

Order Total
Rate

$0.00 and up

$0.00

2 Day

Destination = Basic Delivery time and rates

UPS 2nd Day Air

Shipping Time = If you order by 5:00 AM PST it should arrive in 2-3 business days.

Order Total
Rate

$0.00 and up

$7.95

Express

Destination = Basic Delivery time and rates

Express Shipping USPS Ground Advantage

Shipping Time = If you order by 1:00 PM PST it should arrive in 3-6 business days.

Order Total
Rate

$0.00 and up

$3.95

Return Policy Details

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund of the product. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Any product that is returned must be in the same condition as it was received and in the original packaging.

Upon receipt of the item and a complete inspection, a refund will be processed.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We'll notify you via e-mail of your refund once we've received and processed the returned item. Or you can call us at 701-591-3030 Monday -Friday between 9:00 AM - 4:00 PM CST to speak with a customer representative. When calling please have your order number readily accessible.

Shipped orders that go unclaimed or are refused at time of delivery or are returned undeliverable will be subject to original shipping charges incurred and return charges.

All returns must have a return authorization to qualify for a refund or exchange.

Description

Avoid expensive pharmacy prices. Shop at Thrifty White Health Essentials for discount health and beauty products.

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