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Toynk Reviews Shipping and Return Policy

3.0 out of 5 star rating.

(1) total reviews. Write a Review See Reviews

+ Up to 6.00% Cashback

Store conditions See Store Details ▼ See Less Details ▲

Shipping Promotions & Offers

Now thru August 12, 2024, Toynk is offering FREE SHIPPING on all orders to the Continental US (unless additional per product charge by merchant has been add for large/bulky/heavy items. Any adjustment will show in cart and checkout)

Free Standard shipping on all orders.

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 7-10 business days
  • Alaska
  • Any time
  • 6-10 business days
  • Canada
  • Any time
  • 5-10 business days
  • Hawaii
  • Any time
  • 6-10 business days
  • US Territories
  • Any time
  • 5-10 business days
  • Asia
  • Any time
  • 15-20 business days
  • Europe
  • Any time
  • 10-20 business days
  • APO/FPO
  • Any time
  • 18-32 business days

Next Day Shipping

Address

Order By

Arrive

  • Continental US
  • 8:00 AM PST
  • 2-3 business days

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 8:00 AM PST
  • 3-4 business days

Express Shipping

Address

Order By

Arrive

  • Continental US
  • 8:00 AM PST
  • 4-6 business days
  • Alaska
  • 8:00 AM PST
  • 5-7 business days
  • Canada
  • 8:00 AM PST
  • 5-7 business days
  • Hawaii
  • 8:00 AM PST
  • 5-7 business days
  • International
  • 8:00 AM PST
  • 10-12 business days
  • US Territories
  • 8:00 AM PST
  • 5-7 business days
  • Asia
  • 8:00 AM PST
  • 10-15 business days
  • Europe
  • 8:00 AM PST
  • 7-10 business days
  • APO/FPO
  • 8:00 AM PST
  • 8-16 business days

Customer Service:

Phone: 630-656-1074

Customer Service Email: [email protected]

Toynk Reviews

3.0 out of 5 star rating.

(1) total reviews. Write a Review

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AR,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • HI,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • NC,
  • ND,
  • NE,
  • NJ,
  • NM,
  • NV,
  • NY,
  • OH,
  • OK,
  • PA,
  • PR,
  • RI,
  • SC,
  • SD,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

Toynk Reviews Shipping and Return Policy

3.0 out of 5 star rating.

(1) total reviews. Write a Review See Reviews

Write a Review

"hard to return product"

3 out of 5 star rating.

- by aaron towert 

on October 24, 2019

Response from Customer Service on "10/25/2019"

"Dear Valued Customer,

Thank you for contacting Market America|Shop.com. We do apologize that your recent order was not to your satisfaction. One of our customer service experts will reach out and assist you in resolving this matter.

If you would like to call us directly, please feel free to contact us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.
"


Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Standard US Shipping

Shipping Time = Orders should arrive in 7-10 business days.

Order Total
Rate

$0.00 - $5.99

$3.99

$6.00 - $14.99

$3.99

$15.00 - $29.99

$3.99

$30.00 - $49.99

$3.99

$50.00 and up

$0.00

Destination = APO/FPO

Standard Shipping

Shipping Time = Orders should arrive in 18-32 business days.

Order Total
Rate

$0.00 - $5.99

$12.99

$6.00 - $14.99

$12.99

$15.00 - $29.99

$14.99

$30.00 - $49.99

$15.99

$50.00 - $74.99

$17.99

$75.00 - $99.99

$22.99

$100.00 - $149.99

$25.99

$150.00 - $199.99

$38.99

$200.00 - $299.99

$42.99

$300.00 - $499.99

$55.99

$500.00 and up

$89.99

Destination = US Territories

Standard Shipping

Shipping Time = Orders should arrive in 5-10 business days.

Order Total
Rate

$0.00 - $5.99

$12.99

$6.00 - $14.99

$12.99

$15.00 - $29.99

$16.99

$30.00 - $49.99

$18.99

$50.00 - $74.99

$20.99

$75.00 - $99.99

$23.99

$100.00 - $149.99

$27.99

$150.00 - $199.99

$42.99

$200.00 - $299.99

$48.99

$300.00 - $499.99

$53.99

$500.00 and up

$63.99

Destination = Europe

Standard Shipping

Shipping Time = Orders should arrive in 10-20 business days.

Order Total
Rate

$0.00 - $5.99

$16.99

$6.00 - $14.99

$16.99

$15.00 - $29.99

$24.99

$30.00 - $49.99

$34.99

$50.00 - $74.99

$47.99

$75.00 - $99.99

$58.99

$100.00 - $149.99

$82.99

$150.00 - $199.99

$91.99

$200.00 - $299.99

$134.99

$300.00 - $499.99

$182.99

$500.00 and up

$214.99

Destination = Canada

Standard Shipping

Shipping Time = Orders should arrive in 5-10 business days.

Order Total
Rate

$0.00 - $5.99

$17.99

$6.00 - $14.99

$17.99

$15.00 - $29.99

$21.99

$30.00 - $49.99

$24.99

$50.00 - $74.99

$28.99

$75.00 - $99.99

$31.99

$100.00 - $149.99

$39.99

$150.00 - $199.99

$42.99

$200.00 - $299.99

$52.99

$300.00 - $499.99

$84.99

$500.00 and up

$104.99

Destination = Asia

Standard Shipping

Shipping Time = Orders should arrive in 15-20 business days.

Order Total
Rate

$0.00 - $5.99

$18.99

$6.00 - $14.99

$18.99

$15.00 - $29.99

$27.99

$30.00 - $49.99

$36.99

$50.00 - $74.99

$48.99

$75.00 - $99.99

$61.99

$100.00 - $149.99

$83.99

$150.00 - $199.99

$90.99

$200.00 - $299.99

$141.99

$300.00 - $499.99

$188.99

$500.00 and up

$229.99

Destination = Hawaii and Alaska

Standard Shipping

Shipping Time = Orders should arrive in 6-10 business days.

Order Total
Rate

$0.00 - $5.99

$8.99

$6.00 - $14.99

$8.99

$15.00 - $29.99

$14.99

$30.00 - $49.99

$15.99

$50.00 - $74.99

$17.99

$75.00 - $99.99

$22.99

$100.00 - $149.99

$25.99

$150.00 - $199.99

$38.99

$200.00 - $299.99

$42.99

$300.00 - $499.99

$55.99

$500.00 and up

$99.99

Next Day

Destination = Basic Delivery time and rates

1 Business Day

Shipping Time = If you order by 8:00 AM PST it should arrive in 2-3 business days.

Order Total
Rate

$0.00 - $5.99

$26.99

$6.00 - $14.99

$26.99

$15.00 - $29.99

$34.99

$30.00 - $49.99

$44.99

$50.00 - $74.99

$49.99

$75.00 - $99.99

$55.99

$100.00 - $149.99

$67.99

$150.00 - $199.99

$83.99

$200.00 - $299.99

$94.99

$300.00 - $499.99

$94.99

$500.00 and up

$99.99

2 Day

Destination = Basic Delivery time and rates

2 Business Days

Shipping Time = If you order by 8:00 AM PST it should arrive in 3-4 business days.

Order Total
Rate

$0.00 - $5.99

$20.99

$6.00 - $14.99

$20.99

$15.00 - $29.99

$22.99

$30.00 - $49.99

$25.99

$50.00 - $74.99

$33.99

$75.00 - $99.99

$35.99

$100.00 - $149.99

$41.99

$150.00 - $199.99

$46.99

$200.00 - $299.99

$59.99

$300.00 - $499.99

$69.99

$500.00 and up

$69.99

Express

Destination = Basic Delivery time and rates

Expedited Shipping 1-3 Business Days

Shipping Time = If you order by 8:00 AM PST it should arrive in 4-6 business days.

Order Total
Rate

$0.00 - $5.99

$11.99

$6.00 - $14.99

$11.99

$15.00 - $29.99

$13.99

$30.00 - $49.99

$15.99

$50.00 - $74.99

$17.99

$75.00 - $99.99

$18.99

$100.00 - $149.99

$19.99

$150.00 - $199.99

$20.99

$200.00 - $299.99

$29.99

$300.00 - $499.99

$37.99

$500.00 and up

$39.99

Destination = APO/FPO

Expedited Shipping

Shipping Time = If you order by 8:00 AM PST it should arrive in 8-16 business days.

Order Total
Rate

$0.00 - $5.99

$19.99

$6.00 - $14.99

$19.99

$15.00 - $29.99

$26.99

$30.00 - $49.99

$29.99

$50.00 - $74.99

$33.99

$75.00 - $99.99

$36.99

$100.00 - $149.99

$46.99

$150.00 - $199.99

$58.99

$200.00 - $299.99

$68.99

$300.00 - $499.99

$78.99

$500.00 and up

$93.99

Destination = Alaska, Hawaii and US Territories

Expedited Shipping

Shipping Time = If you order by 8:00 AM PST it should arrive in 5-7 business days.

Order Total
Rate

$0.00 - $5.99

$28.99

$6.00 - $14.99

$28.99

$15.00 - $29.99

$36.99

$30.00 - $49.99

$43.99

$50.00 - $74.99

$49.99

$75.00 - $99.99

$53.99

$100.00 - $149.99

$66.99

$150.00 - $199.99

$79.99

$200.00 - $299.99

$93.99

$300.00 - $499.99

$113.99

$500.00 and up

$123.99

Destination = Asia

Expedited Shipping

Shipping Time = If you order by 8:00 AM PST it should arrive in 10-15 business days.

Order Total
Rate

$0.00 - $5.99

$41.99

$6.00 - $14.99

$41.99

$15.00 - $29.99

$68.99

$30.00 - $49.99

$94.99

$50.00 - $74.99

$126.99

$75.00 - $99.99

$146.99

$100.00 - $149.99

$166.99

$150.00 - $199.99

$196.99

$200.00 - $299.99

$239.99

$300.00 - $499.99

$259.99

$500.00 and up

$499.99

Destination = Europe

Expedited Shipping

Shipping Time = If you order by 8:00 AM PST it should arrive in 7-10 business days.

Order Total
Rate

$0.00 - $5.99

$41.99

$6.00 - $14.99

$41.99

$15.00 - $29.99

$61.99

$30.00 - $49.99

$87.99

$50.00 - $74.99

$119.99

$75.00 - $99.99

$139.99

$100.00 - $149.99

$159.99

$150.00 - $199.99

$189.99

$200.00 - $299.99

$209.99

$300.00 - $499.99

$229.99

$500.00 and up

$299.99

Destination = Canada

Expedited Shipping

Shipping Time = If you order by 8:00 AM PST it should arrive in 5-7 business days.

Order Total
Rate

$0.00 - $5.99

$42.99

$6.00 - $14.99

$42.99

$15.00 - $29.99

$45.99

$30.00 - $49.99

$49.99

$50.00 - $74.99

$59.99

$75.00 - $99.99

$69.99

$100.00 - $149.99

$79.99

$150.00 - $199.99

$89.99

$200.00 - $299.99

$105.99

$300.00 - $499.99

$149.99

$500.00 and up

$199.99

Destination = International

Expedited Shipping

Shipping Time = If you order by 8:00 AM PST it should arrive in 10-12 business days.

Order Total
Rate

$0.00 - $5.99

$44.99

$6.00 - $14.99

$44.99

$15.00 - $29.99

$71.99

$30.00 - $49.99

$97.99

$50.00 - $74.99

$129.99

$75.00 - $99.99

$149.99

$100.00 - $149.99

$169.99

$150.00 - $199.99

$199.99

$200.00 - $299.99

$219.99

$300.00 - $499.99

$239.99

$500.00 and up

$299.99

Return Policy Details

Return Information

Changed your mind? Doesn't fit? No worries! We have an easy 30-day return policy. Upon receipt of your return, you will be refunded the value of the merchandise. Original shipping is not refundable. Return shipping is the responsibility of the buyer. Please allow 7-10 days to process your refund after the item is received by our Returns Department. Returns of 3 or more items are subject to a 15% restocking fee. Refunds will be credited in the same form as they were paid.

Instructions:

Include your original packing slip in the package.

If you do not have it, write your full name, order number, phone number, and reason for return/exchange

Ship your return merchandise to the following address:

Toynk Toys
Attn: Returns Department
2249 West Windsor Court
Addison, IL 60101

We recommend using a traceable carrier such as UPS or FedEx. Toynk is not responsible for packages not received if sent by a non-traceable carrier.

Received Wrong or Damaged Item?

In the event the product that you purchase was damaged*, defective, missing items, or if you receive the wrong item, contact us within 5 days of the delivery date. We apologize for the inconvenience and we will help to resolve your issue in a timely manner. *Please note that we do not guarantee 'mint packaging' on collectibles and will not consider the item as damaged.

Return Requirements for Toys & Collectibles

All merchandise must be unopened and in its original packaging to be eligible for return. Opened items, products where the factory seal has been broken, or products without the original packaging will not be accepted or credited.

Return Requirements for Costumes, Costume Accessories, and Clothing

Pet costumes are non-returnable.
Cologne & Perfume are non-returnable.

Most costume items and clothing are eligible for return if the following guidelines are met:

Costume returns must include the complete costume and its accessories in the original packaging. Missing costume accessories or costume items returned without the original packaging will not be accepted or credited.

Costumes/clothing must not show any sign of use; it must be free of hair, smoke odor, soil, or any damage due to wear.

Shoes, costume footwear, and boots may be tried on for fit, but must not show any sign of use. This also includes boot-tops, shoe covers, and costume shoes.

Refunds will not be given if the inspected merchandise does not meet any of the guidelines above.

The following items are only eligible for return if they are unopened and in its original packaging and not tried on:

Undergarments, socks, stockings, and hosiery

Artificial hair, prosthetics, fangs, or any other prosthetic mouthpiece

Cosmetics, costume make up appliances, false eyelashes, nail art, press-on nails or finger extensions, temporary tattoos, body stickers, and hair color gel

Party supplies and Halloween music CD's

Important note on exchanges:

We do not do direct exchanges. If you need to exchange an item for a different size please place a new order for the size/items you need. Return the original order for a refund. 

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The place for all your pop culture needs and wants.

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