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Shipping Promotions

Free Standard Shipping on $50.00 and up from Zoro.

For a limited time from 04/22/2016 - 12/30/2018 Zoro is offering FREE SHIPPING on all orders $50.00 or more to the Continental US.

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 5-10 business days

Description

Born and Raised in the USA, Zoro understands the importance of saving time and keeping costs low. We offer thousands of great products ranging from home improvement tools and gardening supplies to household cleaners, lifestyle products and more at super low prices. Zoro has everything you need to Clean, Build and Fix it all!

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Customer Service:

Phone: 855-289-9676

Customer Service Email: zoro_marketplace@zoro.com

Reviews

"All items shipped quickly and without a problem. "

- by DIANES 

on March 24, 2018

"The seller is really great at customer services. I did purchased 6 boxes of TOUGH GUY 7 Gal trash bags and found that the trash bag is actually too small for everyday family use. The customer services helped me with the return in a very friendly and efficient way. Great customer services."

- by Anonymous 

on December 19, 2017

"Fast service and shipping, great products and i can use my cash back from other purchases!! "

- by Anonymous 

on November 5, 2017

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Zoro Reviews Shipping and Return Policy

Write a Review

"All items shipped quickly and without a problem. "

- by DIANES 

on March 24, 2018

"The seller is really great at customer services. I did purchased 6 boxes of TOUGH GUY 7 Gal trash bags and found that the trash bag is actually too small for everyday family use. The customer services helped me with the return in a very friendly and efficient way. Great customer services."

- by Anonymous 

on December 19, 2017

"Fast service and shipping, great products and i can use my cash back from other purchases!! "

- by Anonymous 

on November 5, 2017

"I was shocked at how fast I received my order. Packaged really well and was just what I ordered. I would definitely purchase from ZORO again "

- by Anonymous 

on October 23, 2017

"they shipped the items very fast"

- by markp 

on August 31, 2017

"Great company, Very easy to locate what I want on their site. Orders are always shipped quickly. Virtually the same inventory as companies like Grainger but half the cost. They are my go-to. And with the combination of Shop.com and Zoro, you can't beat the deals."

- by JayT 

on August 30, 2017

"My 50 lb. container was also available at a popular department store for the SAME price (they don't have CA$HBACK). The BEST thing was that I applied previously earned CA$HBACK & earned even more CA$HBACK too. Yay!!! I love that Zoro doesn't charge shipping w/heavy items & helps me save-n-earn money. A definite WIN for this frugal shopper."

- by Anonymous 

on July 23, 2016

"I order two items from Zoro at 11 am and the next day the items were delivered (I used Standard shipping too). I was blown away at how fast these items came and I got free shipping. Am impressed!"

- by DiegoP 

on July 18, 2016

"Zoro has great prices and free shipping....Who needs Prime?"

- by Anonymous 

on May 26, 2016

"Great products, great prices!"

- by Anonymous 

on May 10, 2016


Detailed Shipping Tables

Standard

Shipping Time = Orders should arrive in 5-10 business days.

Destination = Basic Delivery time and rates

shipping message = A $5 shipping and handling fee is charged on orders totaling less than $50 before tax and shipped to one address within the continental United States. No shipping and handling is charged to customers for standard ground delivery on orders of $50 or more before tax.

Order Total
Rate

$0.00 - $49.99 $5.00

$50.00 and up $0.00

Zoro’s 30 Day Satisfaction Guarantee

If you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (provided the product is undamaged). Return documentation should clearly specify credit or exchange.

Returning Our Items

Returned items must be in the original packaging. All returns must include a return authorization (RA) number that can be obtained by contacting Zoro Customer Service Department at 855 BUY ZORO (855 289 9676). Our customer service hours are Monday through Friday from 7am to 7pm (CT) and Saturdays from 9am to 2pm (CT). Include a copy of the original order confirmation or packing slip with your RA paperwork as proof of purchase. Returns received at Zoro without a RA number may be assessed a 15% restocking (processing) fee that will be deducted from any credit due.

Defected Merchandise

Zoro warrants any product purchased for use in business or resale against defects in workmanship or materials under normal use for a period of one year from the date of purchase. If returning a damaged/defected item, Zoro may request images of damages prior to returning an item. Any product determined by Zoro to be defective in material or workmanship and returned to Zoro shipping costs prepaid will, at Zoro option, be repaired or replaced or the purchase price refunded.

Disclaimer and Limitations

ALL OTHER WARRANTIES TO ANY BUSINESS CUSTOMER, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTIABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, ARE SPECIFICALLY DISCLAIMED, EXCEPT WHERE PROHIBITED BY STATE LAW.

Limitation of Liability

ZORO EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. ZORO LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY. Please refer to http://www.zoro.com/pages/zoro_info/legal/#standard_terms for all Zoro sales terms For information on a specific manufacturer's warranty, please contact Zoro at 855 BUY ZORO (855 289 9676). Jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas. Zoro does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor does Zoro accept responsibility for construction, installation and/or use of a product. It is customer's responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.

Cross Reference Information

Product cross reference comparisons do not imply that products are available or perfectly comparable. CROSS REFERENCED PRODUCTS ARE NOT REPRESENTED OR WARRANTED AS FUNCTIONAL OR PERFORMANCE EQUIVALENTS. Customer shall review all cross referenced product specifications prior to purchase and use to determine suitability of the product for customer's intended use.