El Pollo Loco, pronounced “L Po-yo Lo-co” and Spanish for “The Crazy Chicken,” is the nation’s leading quick-service restaurant chain specializing in citrus-marinated flame-grilled chicken. El Pollo Loco is a Mexican fast-food chain that has been serving delicious flame-grilled chicken since 1975. The company was founded by Juan Francisco Ochoa, who started selling his unique recipe of marinated chicken in a roadside stand in Sinaloa, Mexico. He later brought his family recipe to the United States and opened the first El Pollo Loco restaurant in Los Angeles.
Since then, the business has grown to more than 400 locations across the United States. The company prides itself on using fresh, all-natural ingredients and cooking its chicken over an open flame for a unique, smoky flavor. In addition to its signature chicken, El Pollo Loco also offers a variety of Mexican-inspired sides, such as rice, beans, and corn.
If you're looking to give the gift of delicious Mexican cuisine, consider a giftly gift to El Pollo Loco. A giftly gift is like a gift card, but more flexible, allowing the recipient to choose when and where they want to use it. Whether they're in the mood for a quick lunch on-the-go or a family dinner, El Pollo Loco has something for everyone.

Q: When will I know the eGift card is valid?
A: You will receive a confirmation email from SHOP.COM within minutes of successful order placement.

Q: When will the eGift card recipient get the eGift card?
A: A second email from [email protected] with Redemption Instructions and URL will be delivered within 60 minutes*

Q: What do I do if I don't get a confirmation e-mail, or the recipient doesn't get their eGift card?
A: If you have issues receiving your email, send an email to [email protected]

Q: Can I return an eGift card?
A: There are no returns and no refunds on eGift Cards. SHOP.COM is not responsible for stolen or misplaced PINs.

* Redemption Instructions and URL are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by SHOP.COM or your Credit Card company.

Use of the Card constitutes acceptance of the following terms:  Once activated, Card is redeemable for goods or services only at El Pollo Loco restaurants in the United States.  Card’s face value is in U.S. dollars. Card cannot be redeemed for cash, except as required by law.  Protect the Card like cash.  Issuer is not responsible for lost, stolen, or damaged Cards or any unauthorized Card use.  Lost, stolen or damaged Cards may be replaced at issuer’s election, if at all, only with Card purchase receipt and Card Number, and then only for the Card’s remaining value. If your purchase exceeds the unused balance of the Card, you must pay for the excess at the time of purchase.  Card cannot be used for gratuities.  Card retains unused balance.  For balance, see last receipt or call 1-800-242-5353.  For a restaurant location near you visit www.elpolloloco.com or call 1-877-375-4968.  Distributed by Blackhawk Network. www.giftcardmall.com.