Electronic Express

Electronic Express Shipping and Return Policy

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+ Up to 2.00% Cashback

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Shipping Promotions & Offers

Free Standard Shipping on orders from Electronic Express.

Now thru December 31, 2025, Electronic Express is offering FREE SHIPPING on all orders to the Continental US (unless additional per product charge by merchant has been add for large/bulky/heavy items. Any adjustment will show in cart and checkout)

Free Standard Shipping on all Orders.

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 5-8 business days

Customer Service:

Phone: 888-257-7500

Customer Service Email: [email protected]

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AR,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • HI,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • NC,
  • ND,
  • NE,
  • NJ,
  • NM,
  • NV,
  • NY,
  • OH,
  • OK,
  • PA,
  • PR,
  • RI,
  • SC,
  • SD,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

Electronic Express Shipping and Return Policy

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Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Standard Shipping

Shipping Time = Orders should arrive in 5-8 business days.

Order Total
Rate

Return Policy Details

Electronic Express Return Policy
When you order from Electronic Express, we fulfill and ship our own inventory. Any return is sent back to Electronic Express as well. We strive to maintain a return policy that is in line with that of all other major online retailers. If you are unsatisfied with your purchase within 30 days, please contact us by phone or email: 
Note: Please allow 72 hours from the date of return of product for refund:
Customer Service
1-888-257-7500
Customer Service Hours
Mon - Fri: 8 am - 7 pm CST
Saturday: 9 am - 6 pm CST
Sunday: 12 pm - 6 pm CST
If you wish to return your product, Electronic Express will issue you a return shipping label. The cost of the label will be deducted from the return total, unless the reason for the return is a result from an error caused by Electronic Express or the product is defective or damaged. If you wish to ship the product back yourself, without a return label, please contact Electronic Express to get your RA number to put with your product.
Our Returns Address is:  
Warehouse Returns
C/O Electronic Express
418 Harding Industrial Drive
Suite @100
Nashville, TN 37211



 
Computers (laptops & desktops)

  • New desktop, laptops, or tablets purchased from Electronic Express that didn't start when they arrived, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase.
  • Any returned desktop, laptop or tablet that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a restocking fee based on the condition of the product.
  • Electronic Express requests all Computers and tablets be reset to factory setting and have all password / locks removed before being returned.
  • Camcorders, Digital Cameras, Video Game Hardware, and GPS Units, are subject to the same rules

Televisions

  • If you aren't 100% satisfied with your TV purchase, you may return any new or like-new Television within 30 days for a refund. All returned items must be in their original box and include all the original packing material, manuals, and accessories.
  • Please inspect the TV upon delivery, not just the packing.  If you notice any damage, please refuse the delivery and notify us within 48 hours.

Note:Electronic Express will not accept returns on products missing Serial Numbers and UPC’s  

Description

Since 1983 Electronic Express has been a leader in top quality, name brand electronics at exceptionally low prices. If you're looking for the newest in electronic gear for your home, office, car or on-the-go, Electronic Express has it. We at Electronic Express take great pride in providing our customers with leading edge products at prices to fit any budget!

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