Hotels.com is a leading global accommodations website with hundreds of thousands of hotels to choose from in 200 countries. Whether you are traveling last minute as a family or need a hotel for business, we have the right hotel deal for you. Hotels.com Rewards is a simple way to earn free nights. Book 10 nights, get 1 Free.

Q: When will I know the eGift card is valid?
A: You will receive a confirmation email from SHOP.COM within minutes of successful order placement.

Q: When will the eGift card recipient get the eGift card?
A: A second email from [email protected] with Redemption Instructions and URL will be delivered within 60 minutes*

Q: What do I do if I don't get a confirmation e-mail, or the recipient doesn't get their eGift card?
A: If you have issues receiving your email, send an email to [email protected]

Q: Can I return an eGift card?
A: There are no returns and no refunds on eGift Cards. SHOP.COM is not responsible for stolen or misplaced PINs.

* Redemption Instructions and URL are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by SHOP.COM or your Credit Card company.

Usable up to balance only for new hotel bookings at www.hotels.com/gc. Only one gift card can be redeemed per online booking, but multiple gift cards may be combined into one gift card with a maximum value of $2000 by visiting the balance transfer tab found at www.hotels.com/gcbalance. Not redeemable at hotel locations or if you choose the Pay at Hotel option online. Not redeemable toward existing bookings. Not redeemable for Packages. Not redeemable for cash unless required by law. Not reloadable. Safeguard the card. Not replaced if lost or stolen. CARDCO CXXXIX, Inc. is the card issuer and sole obligor to card owner. CARDCO may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not CARDCO, will be sole obligor to card owner. Card is distributed by Hotels.com. However, Hotels.com is not an obligor to card owner. Purchase, use or acceptance of card constitutes acceptance of these terms. For balance or other inquires visit www.hotels.com/gcbalance or call US Toll Free 1-888-999-4468.