With a focus on fresh ingredients, affordable prices and an extensive menu of made-to-order sandwiches, salads & wraps; Subway® Restaurants have become the leading choice for people seeking quick, better for you meals that the whole family can enjoy. Having a Subway® Card means always having a delicious meal right in your pocket.

Q: When will I know the eGift card is valid?
A: You will receive a confirmation email from SHOP.COM within minutes of successful order placement.

Q: When will the eGift card recipient get the eGift card?
A: A second email from [email protected] with Redemption Instructions and URL will be delivered within 60 minutes*

Q: What do I do if I don't get a confirmation e-mail, or the recipient doesn't get their eGift card?
A: If you have issues receiving your email, send an email to [email protected]

Q: Can I return an eGift card?
A: There are no returns and no refunds on eGift Cards. SHOP.COM is not responsible for stolen or misplaced PINs.

* Redemption Instructions and URL are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by SHOP.COM or your Credit Card company.

The Subway® Card is issued by Value Pay Services LLC.  This Subway® Card can be loaded with a dollar value and used to purchase goods and services at participating Subway® restaurants in the U.S. and Canada, and online at www.subway.com or through the Subway® App.  The Card may not be used to purchase other Cards and is not redeemable for cash except where required by law.  The prepaid card balance never expires, nor are any fees charged in connection with its use.  Check your balance at www.subway.com or call 1-877-697-8222. The remaining balance on lost, stolen, or damaged Cards will be replaced only if the Card has been registered and proof of purchase is provided. To register your Card, and for complete terms and conditions, visit www.subway.com. Use of this Card constitutes acceptance of those terms and conditions.  The Subway® Card can also be used in conjunction with the Subway MyWay® Rewards Program, which is administered separately.  App ordering available at participating restaurants. Allow 15 minutes for pickup.