1-800-Flowers and their family of brands offers a wide selection of flowers, gift baskets and specialty items to help deliver smiles!

Q: When will I know the eGift card is valid?
A: You will receive a confirmation email from SHOP.COM within minutes of successful order placement.

Q: When will the eGift card recipient get the eGift card?
A: A second email from [email protected] with Redemption Instructions and URL will be delivered within 60 minutes*

Q: What do I do if I don't get a confirmation e-mail, or the recipient doesn't get their eGift card?
A: If you have issues receiving your email, send an email to [email protected]

Q: Can I return an eGift card?
A: There are no returns and no refunds on eGift Cards. SHOP.COM is not responsible for stolen or misplaced PINs.

* Redemption Instructions and URL are usually delivered in minutes or, at most, within 48 hours depending on additional order validation required by SHOP.COM or your Credit Card company.

The Gift Card and Gift Certificate is a prepaid payment device that comes with a set dollar value. It is not a credit card, charge card or debit card. The Gift Card and Gift Certificate has no associated service or dormancy fees and no expiration date. The Gift Card and Gift Certificate can be used at the brands, the company owned and participating franchised retail stores, web sites and on phone orders, as listed at www.FreshGift.com . We reserve the right to require credit card or alternate non-promotional payment method information for verification purposes, even if the Gift Card or Gift Certificate fully covers the transaction order total. We do not allow the purchase of a Gift Card with another Gift Card, Gift Certificate, Savings Pass, Appreciation Award, Award Card, or Rewards Pass. Your 19-digit Gift Card may become redeemable at additional brands and locations, which information will be updated on this page. The Gift Card and Gift Certificates may only be used to purchase products and services and may not be redeemed for cash, unless otherwise prohibited by law. The Gift Cards and Gift Certificates are not transferable and may not be used for unlawful purposes. Please visit www.freshgift.com http://www.freshgift.com/ or full terms and conditions.